Recently Updated Guides
Some of the recently updated How-to Guides.
Raise a Support Request for Reference Modules
How-to Guide- Before raising a ticket, review the reference module setup and configuration guides, Use the Event API to validate the workflow process executed, including source Event, Rulesets, and Rules, and Check all Settings, Users, Roles, Auth Tokens, etc. before raising an issue.
- Support is provided for reference modules, which are Core, Order, Fulfilment, and Inventory.
- Raise a Support Request for Reference Modules with a Fluent Retail Support (FRS) ticket.
Adding a Ruleset to your Workflow
How-to Guide- The Ruleset, defining the executed actions for matching events, can be added through the UI using either an existing Ruleset list or the Entity Workflow Swimlane.
- Green icons in the Status rectangles represent Rulesets triggered on that State, while those outside a status transition the entity to the indicated state.
- Adding a Ruleset via JSON requires inclusion in the Workflow JSON's Rulesets Array, following a schema with mandatory elements like name, rules, and triggers, and optional elements like description, type, subtype, eventType, and userActions.