Learning Pathways
Authors:
Cille Schliebitz, Boris Pocatko, Anita Gu
Changed on:
21 July 2025
Overview
Learning Pathways offer structured learning consisting of Knowledge Tracks, Labs, and Assessments to up-skill for specific roles. You can choose from various pathways tailored to your role and complete assessments to earn certificates. Completing all pathways is recommended before you pursue a full certification.
Key points
- A Learning Path is made up of Knowledge Tracks, Labs, and Assessments
- Choose from several learning paths depending on your role
- Complete Assessments in the Fluent Commerce Builders Portal to attain a Certificate of Completion once you complete all tracks in a path
- After completing all pathways, you can also attempt to get a Full Certification, follow the study guide for learning prerequisites
Learning Pathways
Please complete all learning pathways in the order provided below. You can earn a Certificate of Completion for each completed pathway.
Fundamentals
Roles: Sales Role, Project Manager, Scrum Master
Knowledge Tracks:
Business Functional
Roles: Business Analyst, Product Owner
Knowledge Tracks:
Tech Functional
Roles: BA (Partners), PO (Partners), Tech BA, Tech PO, QA Tester
Knowledge Tracks:
- Foundation
- Project Enablement
- Inventory
- Availability
- Order Orchestration
- Store
- Workflow Framework
- UX Framework
Tech Operations
Roles: QA Engineer, Support, Operations
Knowledge Tracks:
- Foundation
- Project Enablement
- Workflow Framework
- UX Framework
- Integrate and Connect
- Support and Operations
- Setup and Configuration (Optional)
Backend Developer
Roles: Backend Developer
Knowledge Tracks:
- Foundation
- Project Enablement
- Inventory
- Availability
- Order Orchestration
- Store
- Workflow Framework
- UX Framework
- Rules SDK
- Integrate and Connect
- Support and Operations
- Setup and Configuration (Optional)
Frontend Developer
Roles: Frontend Developer
Knowledge Tracks:
- Foundation
- Project Enablement
- Inventory
- Availability
- Order Orchestration
- Store
- Workflow Framework
- UX Framework
- Component SDK
- Integrate and Connect
- Support and Operations
- Setup and Configuration (Optional)
Architect
Roles: Full Stack Developer, Solution Architect, Tech Lead
Knowledge Tracks:
- Foundation
- Project Enablement
- Inventory
- Availability
- Order Orchestration
- Store
- Workflow Framework
- UX Framework
- Rules SDK
- Component SDK
- Integrate and Connect
- Support and Operations
- Setup and Configuration (Optional)
Labs & Assessments
Please complete the Labs & Assessments in the order provided via the table below:
Course | Labs | Assessments |
Fundamentals - Foundation | N/A | 1. Knowledge Check: Overview Fluent Order Management 2. Knowledge Check: Foundation & Security 3. Knowledge Check: Modules 4. Knowledge Check: OMX 5. Final Assessment: Foundation |
Fundamentals - Project Enablement | N/A | 1. Final Assessment: Project Enablement |
Functional - Inventory | 1. Prepare Postman for Inventory 2. Full inventory load via batch, check stock on hand (SOH)/available to sell (ATS) 3. Create and apply a buffer to modify ATS | 1. Final Assessment: Inventory |
Functional - Availability | 1. Send Fulfilment Option requests and view responses in Fluent OMS | 1. Final Assessment: Availability |
Functional - Order Orchestration | 1. Create Simple HD Order & Fulfil from Warehouse 2. Split Fulfilment 3. Add a “Cancel Order” with Reason User Action | 1. Final Assessment: Order Orchestration |
Functional - Store | 1. Fulfil CC Order with Store-to-Store transfer 2. Fulfil HD Order From Store 3. Short-pick, Reassignment, Multi-shipment | 1. Final Assessment: Store |
Configuration - Workflow Framework | 1. Verify Postman Setup 2. Compose a Simple Fraud Check into a Workflow | 1. Recap Quiz: Course Overview 2. Final Assessment: Workflow Framework |
Configuration - UX Framework | N/A | 1. (After Structure of a Fluent WebApp) Quiz - Intro & Structure 2. (After Field Components) Quiz - The Component Library 3. (After Configure i18n language translation) Quiz - The Manifest Document 4. Final Assessment: UX Framework |
Backend Developer - Rules SDK | N/A | 1. Final Assessment: Rules SDK |
Frontend Developer - Component SDK | Optional labs - we recommend practicing what you learn in the lessons | 1. Final Assessment: Components SDK |
Technical - Integrate and Connect | 1. GraphQL Introspection 2. Sending Webhooks 3. Verifying Inventory Batch Loads | 1. Final Assessment: Integrate and Connect |
Technical - Support and Operations | 1. Debugging Orders with GraphQL 2. Debugging Waves with GraphQL 3. Debugging with Audit Events 4. Finding Stuck Orders 5. Retrigger Ruleset | 1. Final Assessment: Support and Operations |
Technical - Setup and Configuration | 1. Creating Retailers 2. Creating Locations 3. Creating Networks 4. Creating Product Catalogues 5. Creating Categories 6. Creating Products 7. Creating Virtual Catalogues 8. Creating Inventory Catalogues 9. Creating Fulfillment Options (Product Availability) Workflows 10. Creating Order Workflows 11. Loading Inventory | 1. Final Assessment: Setup and Configuration |
What's next after completing all pathways?
A Full Certification is a key milestone in your Fluent journey. It’s a more in-depth assessment of your skills, so take your time and prepare thoughtfully.
We recommend completing all the Certificates of Completion first—they’ll give you the foundation you need. Once you’ve worked through those, follow the Functional Practitioner Certification Study Guide. When you feel ready, take the exam in the Fluent Commerce Builders Portal to earn your certification.
