Learning Pathways
Essential knowledge
Intended Audience:
Business User
Authors:
Cille Schliebitz, Boris Pocatko, Anita Gu
Changed on:
10 Dec 2025
Overview
Learning Pathways offer structured learning consisting of Knowledge Tracks, Labs, and Assessments to up-skill for specific roles. You can choose from various pathways tailored to your role and complete assessments to earn certificates. Completing all pathways is recommended before you pursue a full certification.Key points
- A Learning Path is made up of Knowledge Tracks, Labs, and Assessments
- Choose from several learning paths depending on your role
- Complete Assessments in the Fluent Commerce Builders Portal to attain a Learning Milestone once you complete all tracks in a path
- After completing all pathways, you can also attempt to get a Full Certification, follow the study guide for learning prerequisites
Learning Pathways
Please complete all learning pathways in the order provided below. You can earn a Learning Milestone for each completed pathway. Fundamentals
Roles: Sales Role, Project Manager, Scrum MasterKnowledge Tracks:Business Functional
Roles: Business Analyst, Product OwnerKnowledge Tracks:Tech Functional
Roles: BA (Partners), PO (Partners), Tech BA, Tech PO, QA TesterKnowledge Tracks:- Foundation
- Project Enablement
- Inventory
- Availability
- Order Orchestration
- Store
- Workflow Framework
- UX Framework
Tech Operations
Roles: QA Engineer, Support, OperationsKnowledge Tracks:- Foundation
- Project Enablement
- Workflow Framework
- UX Framework
- Integrate and Connect
- Support and Operations
- Setup and Configuration (Optional)
Backend Developer
Roles: Backend DeveloperKnowledge Tracks:- Foundation
- Project Enablement
- Inventory
- Availability
- Order Orchestration
- Store
- Workflow Framework
- UX Framework
- Rules SDK
- Integrate and Connect
- Support and Operations
- Setup and Configuration (Optional)
Frontend Developer
Roles: Frontend DeveloperKnowledge Tracks:- Foundation
- Project Enablement
- Inventory
- Availability
- Order Orchestration
- Store
- Workflow Framework
- UX Framework
- Component SDK
- Integrate and Connect
- Support and Operations
- Setup and Configuration (Optional)
Architect
Roles: Full Stack Developer, Solution Architect, Tech LeadKnowledge Tracks:- Foundation
- Project Enablement
- Inventory
- Availability
- Order Orchestration
- Store
- Workflow Framework
- UX Framework
- Rules SDK
- Component SDK
- Integrate and Connect
- Support and Operations
- Setup and Configuration (Optional)
Labs & Assessments
Please complete the Labs & Assessments in the order provided via the table below:
| Course | Labs | Assessments |
| Fundamentals - Foundation | N/A | 1. Knowledge Check: Overview Fluent Order Management2. Knowledge Check: Foundation & Security3. Knowledge Check: Modules4. Knowledge Check: OMX5. Final Assessment: Foundation |
| Fundamentals - Project Enablement | N/A | 1. Final Assessment: Project Enablement |
| Functional - Inventory | Inventory Labs1. Prepare Postman for Inventory2. Full inventory load via batch, check stock on hand (SOH)/available to sell (ATS)3. Create and apply a buffer to modify ATS | 1. Final Assessment: Inventory |
| Functional - Availability | Availability Labs1. Send Fulfilment Option requests and view responses in Fluent OMS | 1. Final Assessment: Availability |
| Functional - Order Orchestration | Order Orchestration Labs1. Create Simple HD Order & Fulfil from Warehouse2. Split Fulfilment3. Add a “Cancel Order” with Reason User Action | 1. Final Assessment: Order Orchestration |
| Functional - Store | Store Labs1. Fulfil CC Order with Store-to-Store transfer2. Fulfil HD Order From Store3. Short-pick, Reassignment, Multi-shipment | 1. Final Assessment: Store |
| Configuration - Workflow Framework | Workflow Framework Labs1. Verify Postman Setup2. Compose a Simple Fraud Check into a Workflow | 1. Recap Quiz: Course Overview2. Final Assessment: Workflow Framework |
| Configuration - UX Framework | N/A | 1. (After Structure of a Fluent WebApp) Quiz - Intro & Structure2. (After Field Components) Quiz - The Component Library3. (After Configure i18n language translation) Quiz - The Manifest Document4. Final Assessment: UX Framework |
| Backend Developer - Rules SDK | N/A | 1. Final Assessment: Rules SDK |
| Frontend Developer - Component SDK | Optional labs - we recommend practicing what you learn in the lessons | 1. Final Assessment: Components SDK |
| Technical - Integrate and Connect | Integrate and Connect Labs1. GraphQL Introspection2. Sending Webhooks3. Verifying Inventory Batch Loads | 1. Final Assessment: Integrate and Connect |
| Technical - Support and Operations | Support and Operations Labs1. Debugging Orders with GraphQL2. Debugging Waves with GraphQL3. Debugging with Audit Events4. Finding Stuck Orders5. Retrigger Ruleset | 1. Final Assessment: Support and Operations |
| Technical - Setup and Configuration | Setup and Configuration Labs1. Creating Retailers2. Creating Locations3. Creating Networks4. Creating Product Catalogues5. Creating Categories6. Creating Products7. Creating Virtual Catalogues8. Creating Inventory Catalogues9. Creating Fulfillment Options (Product Availability) Workflows10. Creating Order Workflows11. Loading Inventory | 1. Final Assessment: Setup and Configuration |
What's next after completing all pathways?
A Full Certification is a key milestone in your Fluent journey. It’s a more in depth assessment of your skills, so take your time and prepare thoughtfully.We recommend completing all the Learning Milestones first, they’ll give you the foundation you need.Once you’ve worked through those, follow the Functional Practitioner Certification Study Guide. When you feel ready, take the exam in the Fluent Commerce Builders Portal to earn your certification.
