Certification Study Guide - Functional Practitioner
Author:
Fluent Commerce
Changed on:
10 Mar 2025
Overview
This Study Guide is meant to help you, as a learner, to prepare for the Functional Practitioner Certification Exam. It provides some summaries of various areas that will be relevant for the exam and other details to help you pass the exam.
Key points
- Prior implementation experience is not required to pass the exam, and all questions can be answered by studying the documentation.
- Even if you have completed previous training, review the Knowledge Tracks to ensure you're up-to-date with Fluent's capabilities.
- Understand the GraphQL data schema and relationships between data entities to create, update effectively, and query data in the Fluent system.
- Explore essential knowledge and how-to guides for detailed explanations and configuration examples of Fluent's features and workflow logic.
Certification Scope
The exam topics are aimed at a "Functional Practitioner" learner. Prior project experience is not necessary to successfully complete the certification.
Areas of coverage for the exam include:
- Order Management
- Inventory
- Availability
- Customer Service
- Returns and Refunds
- Orchestration/Workflow Framework
- Modules
- Entity and Entity Structure
- Fluent Apps & UX Framework
- Dashboards & Reporting
- Project Delivery
- Architecture
- Performance
Prerequisite Training & Education
We highly recommend reviewing the latest training before taking the exam. Even if you’ve completed instructor-led training or eLearning for different Learning Paths in the past, refreshing your knowledge with Fluent's latest capabilities through our Knowledge Tracks will help ensure you're fully prepared.
Data schema
The data schema is critical in how external systems create, update, and query data in the Fluent system. Understanding the ins and outs of this data structure and the relationships between data entities will be essential. This will familiarize you with specifics like required fields in a mutation or query, 1:1 or 1:N relationships, field types, etc.
Building Blocks
It is important for any builder to understand these concepts and how they are used to configure and enable business capabilities. Understanding this is at the core of what Fluent provides.
Essential Knowledge
Detailed write-ups and guides for various areas of the Fluent platform, providing overviews, examples, and configuration details to understand the basics of Fluent.
Release Notes
As version-less software, Fluent releases new capabilities, bugfixes, enhancements, and other critical updates to ensure ongoing stability, reliability, and improved feature offerings for our Customers. Keep up-to-date on what is released on an ongoing basis so that you always remain updated with the latest updates.
How-to and Extend How-to Guides
How-to guides will give detailed explanations and configuration examples for enabling specific features, display elements, and workflow logic.
Extend Knowledge offers recommended approach guides on leveraging the Fluent Commerce solution, with specific examples and use cases. These capabilities may require additional development. Understanding the flexibility and art of the possible with Fluent is important for application in real-world Customer settings.
Partner and Customer Hub
To effectively support a Fluent implementation, start by exploring the resources available to Fluent’s partners and customers. Below, you’ll find landing pages that offer easy access to key documentation and external resources.
Glossary
A helpful list of key terms you'll encounter throughout Fluent's documentation and software, designed to ensure you're familiar with any definitions you may not know yet.
