Request a Fluent Commerce Training Account

Check out the Learning Pathways available, they follow a role-based approach and are available through our Knowledge Tracks. You will need a Training Account to complete the labs in the tracks. After which, you can complete the related assessments in the Builders Portal to attain a Certificate of Completion.

There are two types of Training Accounts, Functional and Technical. Technical accounts only apply to the Setup and Configuration Labs, Functional applies to all other Labs.

Choose the form based on the type of account you require:

• Functional Training Account
• Technical Training Account

Upon receiving your request, please allow up to 2 business days to receive your credentials. Keep an eye on your Inbox, Spam, and Junk folders. If you haven't received credentials by then, please email us: docs@fluentcommerce.com

Once you've received your credentials via email, please click on the OneTimeSecret link to retrieve your Postman Environment file - this contains your Training Account credentials which you will utilize during the Labs in your upcoming course/s.

Install/ open Postman:

• Go to Workspaces --> My Workspace  
• Collections  
• Import 
• Paste raw text 

URL Endpoints:

Fluent OMS: `https://<accountId>.sandbox.apps.fluentcommerce.com/oms/`

Fluent Store: `https://<accountId>.sandbox.apps.fluentcommerce.com/store/`

API: `https://<accountId>.sandbox.api.fluentretail.com`

Console (Workflow Modeller): `https://<accountId>.sandbox.console.fluentretail.com`

Note: replace the `<accountId>` with your assigned training account Id

Only use the 'Retailer Users' to log into the Fluent OMS web app

Getting login credentials to the administration interface

Use the Retailer user credentials to access your Fluent Commerce OMS sandbox:

• Username: `fc_fashion_admin`
• Password: The value of the `fluent.retailer.current.user.password` in the provided JSON file

At a high level, Fluent OMS has 3 levels of users to log into the Fluent web apps UI:

• Account user is used for setting up retailers and settings etc. Note that we will not be using this login for the training courses.
• Retailer users are used to API connection and log in to the Fluent OMS web apps for day-to-day operation. For the training course, we will be using `fc_fashion_admin` or `fc_sports_admin`
• Location users (aka. Agent user): a store user who will be performing Pick, Pack and Ship/Collect for a specific store. For example `F_syd@fcfashion.com.au`

To log into the administration interface, use the Retailer Users:

Please note, do not use the Account User credentials to log in to the administration interface:

You can now start completing labs in the knowledge tracks. 

OneTimeSecret Link Expired

If you don't click the link in time, you will be unable to retrieve your training credentials. In this case, please respond to the original email and we will share a new link with you.

Access Blocked

Due to firewall/security restrictions, some organizations will not allow access to the secret link. Please respond to our original email and let us know you can’t access it. We will send you a JSON file with your environment details, please do not share this with anyone else, as these credentials are unique to you.