Common Challenges Within Order & Inventory Management Processes

Complex Order Management is hard! Learn how Fluent Commerce Order Management (OMS) addresses some of the most demanded and challenging Order Management use cases.

Order Management Lifecycle

Common Use Cases

Inventory Availability

Order Promising

Order Capture

Order Fulfillment

Shipping

Order Tracking

Returns & Appeasements

All Use Cases

Common Challenges Within Order & Inventory Management Processes

Order Management Lifecycle

Common Use Cases

All Use Cases

Enable self-service online returns

Display real-time stock availability online

Provide a single, real-time view of inventory

Enable visibility into future and in-transit inventory

Make "Before the buy" Inventory Checks to fulfil more orders in full

Add new sales channels via a unified order management layer

Configure intelligent sourcing rules for optimal fulfillment

Centralise label generation and tracking access

Enable self-service order tracking and proactive updates

Automate proactive customer notifications

Automate end-to-end returns processing

Setting Up Customer-Specific Sourcing Logic

Setting Up Country-Specific Sourcing Logic

Setting Up Region-Specific Sourcing Logic

Advanced fulfillment plan calculation at checkout

Appeasement on Multiple Line Items

Handling outlet orders and broken returns via Fluent Store

Handling Drop-Ship orders via fulfillments

Share Inventory for Master/Sub-Retailer(s) setup

Enabling Post-order customer service

Provide accurate, real-time delivery ETA to customers

Make changes and amendments to in-flight orders

Prevent short-pick cancellations with real-time inventory reservation

Provide real-time end-to-end order observability

Offer flexible pickup and delivery options

Unify tracking for multi-shipment orders

Integrate carrier booking inside the order management system

Split orders across multiple fulfilment locations

Building Blocks

By Type

Helpful Resources

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