Welcome to Fluent Commerce - Trust Center Portal
For a detailed overview of our security controls and compliance posture, click relevant resources below. You may have to sign in to the Fluent Commerce Docs Platform to access certain content that is not public in nature.
Fluent Commerce – Security Policy
Fluent Commerce's Security Policy outlines measures for data protection, system integrity, and compliance to ensure secure operations and safeguard user information.
Fluent Commerce – Trust, Assurance and Compliance Overview
The document highlights Fluent Commerce's commitment to trust, assurance, and compliance through robust security measures, certifications, and transparent practices ensuring data protection and reliability.
Fluent Commerce - EU's NIS 2.0 Attestation Letter
Fluent Commerce's EU NIS 2.0 Attestation Letter confirms compliance with cybersecurity directives, ensuring secure and resilient operations across European markets.
Fluent Commerce - External Penetration Testing Policy
This policy outlines the guidelines and procedures clients must follow to conduct PenTests responsibly while safeguarding shared infrastructure and ensuring service continuity.
Fluent Commerce - EU's NIS2 Assessment Summary
The EU's NIS 2.0 Assessment Summary highlights key cybersecurity measures and compliance strategies for Fluent Commerce under updated European regulations.
Fluent Commerce - SOC 3 Report
The SOC 3 Report highlights Fluent Commerce's adherence to trust service principles, ensuring security, privacy, availability, and confidentiality in its cloud-based solutions.
Fluent Commerce - SOC 2 Type 2 Report
The SOC 2 Type 2 Report evaluates Fluent Commerce's adherence to security, availability, processing integrity, confidentiality, and privacy standards over a specified period.
Fluent Commerce – SOC 2 Bridge Letter
The SOC 2 Bridge Letter confirms Fluent Commerce's continued compliance with SOC 2 standards during the interim period between audits.
Fluent Commerce - Data Privacy Addendum (DPA)
The Data Privacy Addendum (DPA) outlines Fluent Commerce's commitment to data protection, compliance, and privacy for its customers and partners.
Fluent Commerce - Privacy Policy
Fluent Commerce's Privacy Policy outlines data collection, usage, protection practices, and user rights regarding personal information, ensuring compliance with applicable privacy laws.
Shared Responsibility Matrix model between Fluent Commerce OMS vs Customer
The document outlines shared responsibilities between Fluent Commerce OMS and customers, detailing operational, security, and compliance roles for effective collaboration.
Fluent Commerce GraphQL - Web Application Penetration Test - Letter of Attestation
Fluent Commerce Penetration Test Reports summarize security assessments, identifying vulnerabilities and ensuring system robustness for optimal protection.
Fluent Commerce GraphQL Web Application Penetration Test - Summary
Fluent Commerce Penetration Test Reports summarize security assessments, identifying vulnerabilities and ensuring system robustness for optimal protection.
Fluent Commerce Web Application Penetration Test - Letter of Attestation
Fluent Commerce Penetration Test Reports summarize security assessments, identifying vulnerabilities and ensuring system robustness for optimal protection.
Fluent Commerce Web Application Penetration Test - Summary
Fluent Commerce Penetration Test Reports summarize security assessments, identifying vulnerabilities and ensuring system robustness for optimal protection.
Why Fluent Commerce Focuses on SOC 2 Type 2 Attestation (Not SOC 1 / ISAE 3402)
Fluent Commerce prioritizes SOC 2 Type 2 attestation to ensure robust data security and privacy standards, aligning with client needs over SOC 1 or ISAE 3402.
