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Fluent Commerce Sub-processors (v1.0)

Essential knowledge

Author:

Fluent Commerce

Changed on:

15 Aug 2024

Overview

List of Fluent Commerce sub-processors.

Key points

  • The list below contains sub-processors for Fluent Commerce's generally available products and services
  • This list is effective as of 15 February 2022

Name of Sub-processor

Company details

Subject matter

Nature of processing

Duration of processing

Place of performance of core Processing activities

AWS

Amazon Web Services Australia Pty Ltd

Hosting Services

Storing

Duration of Agreement

Current available storage locations are:
For US: North Virginia, USA
For Europe: Ireland
For Asia: Singapore
For Australia: Sydney, Australia

Happiest Minds

Happiest Minds Technologies Limited

Helpdesk and Platform Support

Accessing, reading, consultation, correction or erasure

Duration of Agreement

India, UK, Australia

Atlassian

Atlassian Pty Ltd

JIRA ticketing system

Storing

Duration of Agreement

Globally distributed storage across Australia, Singapore, EU, USA

Ping Identity

Ping Identity Corporation

If using Single Sign-On feature

Automated credential verification and storage

Duration of Agreement

USA, Germany, Ireland, Australia (for storage and verification)

Fluent Commerce (UK)

Fluent Retail (UK) Ltd

Expert Services and Platform Support

Accessing, reading or consultation or erasure, or any other processing necessary to fulfil service

Duration of Agreement

UK, France

Fluent Commerce (North America)

Fluent Retail (North America) LLC

Expert Services and Platform Support

Accessing, reading or consultation or erasure, or any other processing necessary to fulfil service

Duration of Agreement

USA

Fluent Commerce and Affiliates: Personal Data may be transferred to and processed by Fluent Commerce and its Affiliates in Australia, France, the United Kingdom, and the United States of America.

Refer to third-party sub-processors websites for more information about their activities and locations.


Previous version

Superseded date

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Fluent Commerce

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