Fluent Commerce Sub-processors (v2.0)
Essential knowledge
Intended Audience:
Business User
Author:
Fluent Commerce
Changed on:
22 Sept 2025
Overview
List of Fluent Commerce sub-processors.Key points
- The list below contains sub-processors for Fluent Commerce's generally available products and services
- This list is effective as of 19 September 2025
| Name of Sub-processor | Company details | Subject matter | Nature of processing | Duration of processing | Place of performance of core Processing activities |
| AWS | Amazon Web Services Australia Pty Ltd | Hosting Services | Storing | Duration of Agreement | Current available storage locations are: For Europe: IrelandFor US: North Virginia, USA For Asia: Singapore For Australia: Sydney, Australia |
| Google Australia Pty Ltd | Cloud-based analytics services (Google Cloud Looker core) to support Fluent Analytics | Generating data metrics and visualizations of customer operational data and related support | Duration of Agreement | For Europe: Belgium For US: North Virginia, USAFor Asia: Singapore For Australia: Sydney, Australia | |
| Versori | Versori Ltd | Hosted Connectors and Connected Inventory | Execution of connectors and related support | Duration of Agreement | UK, EU and USA |
| Happiest Minds | Happiest Minds Technologies Limited | Helpdesk and Platform Support | Accessing, reading, consultation, correction or erasure | Duration of Agreement | India, UK, Australia |
| Atlassian | Atlassian Pty Ltd | JIRA ticketing system | Storing | Duration of Agreement | Globally distributed storage across Australia, Singapore, EU, USA |
| Ping Identity | Ping Identity Corporation | If using Single Sign-On feature | Automated credential verification and storage | Duration of Agreement | USA, Germany, Ireland, Australia (for storage and verification) |
| Fluent Commerce (UK) | Fluent Retail (UK) Ltd | Expert Services and Platform Support | Accessing, reading or consultation or erasure, or any other processing necessary to fulfil service | Duration of Agreement | UK, France |
| Fluent Commerce (North America) | Fluent Retail (North America) LLC | Expert Services and Platform Support | Accessing, reading or consultation or erasure, or any other processing necessary to fulfil service | Duration of Agreement | USA |
| Fluent Commerce (France) | Fluent Commerce France S.A.S | Expert Services and Platform Support | Accessing, reading or consultation or erasure, or any other processing necessary to fulfil service | Duration of Agreement | France |
| Previous version | Superseded date | Link |
| v1.0 | 19 September 2025 | Fluent Commerce Sub-processors (v1.0) |
