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Configure intelligent sourcing rules for optimal fulfillment

Use Case

Author:

Fluent Commerce

Changed on:

22 Oct 2025

Problem

Optimal order fulfillment requires intelligent sourcing logic that considers factors like inventory availability, proximity to customer, shipping costs, and location capacity. 

Without configurable sourcing rules, retailers cannot automate fulfillment optimization, resulting in higher shipping costs, longer delivery times, and inefficient use of inventory across their network. This limitation prevents retailers from balancing cost efficiency with customer experience based on their specific business priorities.

A national electronics retailer fulfilled all online orders from their central distribution center, even when items were available at stores closer to customers. Without configurable sourcing rules, they couldn't optimize for proximity, resulting in cross-country shipments when a store 10 miles from the customer had the same item in stock. This led to inflated shipping costs, extended delivery times averaging 5-7 days instead of potential next-day delivery, and missed opportunities to clear slow-moving store inventory while paying premium shipping from the DC.

Solution

Fluent Commerce

Fluent Commerce