Docs
Authors:
Esma Tuzovic, Cille Schliebitz, Anita Gu
Changed on:
20 Dec 2024
This course introduces the fundamentals of the availability module, helping you familiarize yourself with key terms and providing an overview of its high-level implementation in Fluent OMS.
In this course, we will explore the challenges faced by retailers in managing availability for e-commerce sites and other selling channels.
After covering the theory, you will get ‘hands-on’ by completing a Lab where you will send Fulfillment Option requests and view responses in Fluent Order Management.
Your understanding of Availability might differ slightly from how we view Availability here at Fluent.
Availability typically answers the following questions for an online shopper:
Availability calculates inventory availability based on the following:
Additionally, it can calculate the time it will take for the customer to get the items and the delivery cost.
A diagram of the main layers of the Fluent platform is shown below. As you can see, Availability is one of the core Modules of the platform, providing capabilities relevant to product availability:
Web Apps provide user-friendly access to modules, including Availability. Users can configure out-of-the-box (or Reference) capabilities or extend each feature using SDKs to match their business needs.
The Fluent OMS Web App on the Fluent Commerce platform manages all aspects of the Availability module. You can explore its features and capabilities and watch a product demo here.
Network | A network is a set of one or more locations grouped together to optimize fulfillment. For example, a Retailer can have a network of locations fulfilling Home delivery orders only and another network of locations offering curbside pickup. |
Product Catalogue | Consists of Category / Product / SKU / Price. |
Inventory Catalogue | Inventory Catalogue consists of SKU / Location / Inventory Position. It receives inventory updates from one or more inventory systems (ERP, WMS, POS, etc.) and the Order Management Workflows. |
ATP / ATP |
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Virtual Catalogue (VC) | A Virtual Catalog (VC) provides a segmented view of quantities available for selling for different channels, such as an e-commerce website. A VC can be a subset of the entire pool of inventory thanks to control groups, networks, and buffer rules that apply. |
Control Groups | Controls Groups include buffers and exclusions. For more information, read Control Groups. Controls can be used to:
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