OMX Webapp UI - Search order by customer phone number or email
How-to Guide
Extend
Author:
Randy Chan
Changed on:
22 May 2025
Key Points
- This is an enhanced feature that allows users (e.g., Customer Service Representatives) to look up customer orders by using either the customer's email address or phone number.
- This feature can be achieved by configuration in the setting manifest without any custom components nor custom rules.
- This article will provide the following:
- code snippet of the search Order by Customer phone/email manifest
- Language settings
- Display the page on the left panel menu by adding a code snippet in the setting:
`fc.mystique.manifest.oms`
Steps
Create a new Setting: fc.mystique.manifest.oms.fragment.customerWithOrders
Name: fc.mystique.manifest.oms.fragment.customerWithOrdersContext: ACCOUNTContext ID: 0Value Type: JSONJSON Value:Add language details in setting: LANGUAGE_EN-AU
Add the following into the setting: LANGUAGE_EN-AUAdd the reference link in fc.mystique.manifest.oms
Go to Setting: fc.mystique.manifest.oms and add the following:Test the result
Refresh your browser and go to the page. The user should be able to look up customers by phone or email and see their orders. 
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