Authenticating (logging in) into Fluent

How-to Guide

Author:

Fluent Commerce

Changed on:

24 Apr 2024

Key Points

Login into Fluent Web Apps
Multi-Factor Authentication
Session Timeout

Steps

Who is this guide for?

This guide will help the user to learn new authentication process.

Prerequisites

New user is required to change password on the first login. If Multi-Factor authentication (MFA) is enabled, then the user will need to use of MFA options to provide a passcode required.

Instructions

Login into Fluent Web Apps

Follow the below steps to log in to Fluent OMS or Fluent Store:

Type/input Fluent Apps URL in browser;
Enter username and password on login page and click Sign On button;

Note

The sign on method can vary based on Authentication Policies. If Multi-Factor Authentication is required, the additional login step will be added.

Multi-Factor Authentication

In case Multi-Factor Authentication is required, OTP (One-Time Password) code should be entered before clicking Sign On button;

For the first time user login Change Password form will be displayed;

The current password should be entered, then the new one (twice) and click Save button;
Minimum Password Requirements should be fulfilled;

Session Timeout

Fluent OMX supports redirection to the page a user visits when session timeout occurs.The system works as follows:

When session timeout occurs a user will be redirected to the login page;
When a user successfully logs in they will be redirected to the previously activated page.

In case login page remains open for a long time, the token id gets expired. So, after user enter login and password the below error will occur No alt provided

To login in the System it is necessary to enter Fluent App Url into browser address bar and login once again.

Who is this guide for?

This guide will help the user to learn new authentication process.

Prerequisites

New user is required to change password on the first login. If Multi-Factor authentication (MFA) is enabled, then the user will need to use of MFA options to provide a passcode required.

Login into Fluent Web Apps

Follow the below steps to log in to Fluent OMS or Fluent Store:

Type/input Fluent Apps URL in browser;
Enter username and password on login page and click Sign On button;

Note

The sign on method can vary based on Authentication Policies. If Multi-Factor Authentication is required, the additional login step will be added.

Multi-Factor Authentication

In case Multi-Factor Authentication is required, OTP (One-Time Password) code should be entered before clicking Sign On button;

For the first time user login Change Password form will be displayed;

The current password should be entered, then the new one (twice) and click Save button;
Minimum Password Requirements should be fulfilled;

Session Timeout

Fluent OMX supports redirection to the page a user visits when session timeout occurs.The system works as follows:

When session timeout occurs a user will be redirected to the login page;
When a user successfully logs in they will be redirected to the previously activated page.

In case login page remains open for a long time, the token id gets expired. So, after user enter login and password the below error will occur No alt provided

To login in the System it is necessary to enter Fluent App Url into browser address bar and login once again.

Authenticating (logging in) into Fluent

Key Points

Steps

Who is this guide for?

Prerequisites

Instructions

Login into Fluent Web Apps

Multi-Factor Authentication

Session Timeout

Fluent Commerce

Building Blocks

By Type

Helpful Resources

Quick Links

Who is this guide for?

Prerequisites

Login into Fluent Web Apps

Multi-Factor Authentication

Session Timeout