Configure an order with requested delivery dates

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How-to Guide

Author:

Fluent Commerce

Changed on:

26 Oct 2023

Key Points

You will understand how to configure workflows to adjust delivery dates for processing orders to suit your business needs.
You will learn about the necessary settings and their functionalities.

Steps

Overview

This guide will assist you configure workflows and process orders with one or multiple requested delivery dates. You will also learn about the relevant fulfilment settings and their functionalities, along with implementation rules.

Workflow Configuration

The order module provides a reference solution that supports either a single requested date for an order or the ability for a customer to choose a delivery date for a specific item.

The following rules will be helpful during implementation:

Settings

`fc.order.sourcing.reservation.time`

: This setting determines when we reserve inventory for an order. It is measured in hours and is set at the account and/or retailer level. The system will create fulfillment based on the

`DeliverAfter`

value.

`fc.order.sourcing.proceeding.time`

: This setting determines when we start the pick and pack process for an order. It is measured in hours and set at the retailer and/or agent level. The setting also determines when a fulfillment will appear in the store by changing the status from

`SCHEDULED`

`AWAITING_WAVE`

Setting Name

User Type

Setting Type

Value

`fc.order.sourcing.reservation.time`

ACCOUNT and/or RETAILER

INTEGER

Example:
48

`fc.order.sourcing.proceeding.time`

RETAILER and/or AGENT

INTEGER

Example:
24

To configure these settings, go to Fluent OMS and enter the desired values in hours. These settings will impact the timing of the fulfillment process for each order with the requested delivery date, therefore it is crucial to select suitable values that align with the unique requirements of your business.

Configure an order with requested delivery dates

Key Points

Steps

Workflow Configuration

Settings

Settings

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