You can investigate the data behind dashboard metrics by opening the Explore view
Clicking a metric value opens the Explore view, where you can review the records contributing to the metric
The Explore view helps identify patterns and root causes
Access to Analytics Studio and dashboards depends on your assigned roles and permissions
Steps
Scenario
You notice that Total Revenuehas decreased in the Orders Dashboard and want to understand why.
Open a dashboard and select a metric
Open Analytics Studio either by navigating directly to the URL or via the context switcher in Fluent OMS or Store, then select the Orders Dashboard. Locate the Total Revenue metric.
Open the Explore view
Click the metric value on the tile. The Explore view opens, showing the records contributing to the selected metric. When you finish reviewing the data, click X in the top-right corner to return to the dashboard.
Identify patterns
Review the records to identify trends, anomalies, or other factors contributing to the metric value. Look for:
changes in the number of orders
changes in order value (e.g., fewer high-value orders)
differences in order status (e.g., fewer completed orders)
shifts across time periods
You can sort the table by any column to help identify patterns and compare records. If further analysis is required, export the data for use in spreadsheets, reporting tools, or other downstream systems.
Result
You can identify the records contributing to the metric and understand what is driving the changes.