Exploring Data Behind Metrics in Analytics Studio

How-to Guide

Author:

Yulia Andreyanova

Changed on:

22 June 2026

Key Points

You can investigate the data behind dashboard metrics by opening the Explore view
Clicking a metric value opens the Explore view, where you can review the records contributing to the metric
The Explore view helps identify patterns and root causes
Access to Analytics Studio and dashboards depends on your assigned roles and permissions

Steps

Scenario

You notice that Total Revenue has decreased in the Orders Dashboard and want to understand why.

Open a dashboard and select a metric

Open Analytics Studio either by navigating directly to the URL or via the context switcher in Fluent OMS or Store, then select the Orders Dashboard. Locate the Total Revenue metric. No alt provided

Open the Explore view

Click the metric value on the tile. The Explore view opens, showing the records contributing to the selected metric. When you finish reviewing the data, click X in the top-right corner to return to the dashboard. No alt provided

Identify patterns

Review the records to identify trends, anomalies, or other factors contributing to the metric value. Look for:

changes in the number of orders
changes in order value (e.g., fewer high-value orders)
differences in order status (e.g., fewer completed orders)
shifts across time periods

You can sort the table by any column to help identify patterns and compare records. If further analysis is required, export the data for use in spreadsheets, reporting tools, or other downstream systems.

Result

You can identify the records contributing to the metric and understand what is driving the changes.

Next Steps

Once you identify the relevant records, you can export the data for further analysis. See Exporting Data from Analytics Studio.

Exploring Data Behind Metrics in Analytics Studio

Key Points