Order Management - Fluent Web Apps & User Interfaces

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Essential knowledge

Intended Audience:

Business User

Authors:

Matthew Hesford, Esma Tuzovic, Anita Gu, Cille Schliebitz

Changed on:

2 Feb 2025

Overview

This section outlines how the webapps interact with the modules

Key points

Webapps Include:
- Fluent OMS
- Fluent Store
- Custom Web apps
- Headless/Third party applications

Web AppsModules are accessed by Web Apps, which are web-based interfaces that allow easy configuration and extension of the features, using software development kits (SDKs) to match their business needs. No alt provided

Fluent OMS is the primary user interface of Fluent Order Management. It provides access to manage all areas of the Fluent Order Management Modules:

Availability Module
Order Orchestration Module
Inventory Module
Service Module
Store Module

Fluent Store is the in-store responsive web app that provides the user interface to fulfill orders placed from anywhere. Together with the Store module, they provide store staff with end-to-end order management capabilities, such as:

pick-and-pack
ship-from-store
ship-to-store.

Custom Web Apps can be built using the Order Management Experience (OMX) platform by configuration using the pre-built component library, enabling clients to create personalized journeys needed to support their customer and business processes. Developers can further customize the web apps using Software Development Kits (SDKs).*You will learn more about the Fluent OMX and SDKs later in the course.Headless/Third-Party Applications - The Fluent platform can be used in headless mode and allows for seamless third-party application integration (e-commerce websites and in-store applications) via APIs.

Deprecated Web Apps

Fluent OMS is the successor of the 'Admin Console' and is built on the UX Framework.
Fluent Store is the successor of 'Servicepoint' and is built on the Order Management Experience (OMX) Platform.

Discover the features and capabilities of Fluent OMS, and watch a product demo of the app.Discover more about Fluent Store, including its features and common use cases.You've reached the end of this lesson. Next in the Fluent system architecture is the 'Order Management Experience' or the OMX layer.