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Salesforce Connectors Overview

Essential knowledge

Author:

Fluent Commerce

Changed on:

30 Oct 2023

Overview

Fluent Commerce offers a scalable cloud platform with Distributed Order Management functionality. This functionality includes support for Click and Collect, Ship from Store, Omnichannel Returns, and a Single View of Inventory across all locations. The Salesforce connectors enable integration between Salesforce Commerce Cloud (SFCC)storefront, Salesforce Service Cloud (SFSC) customer service application, and Fluent Order Management.

Key points

  • The Salesforce connector enables integration between SFSC, SFCC and Fluent OMS.

Fluent Commerce provides two types of connectors for Salesforce:

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