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Content in this track:

Essential knowledge

Authors:

Esma Tuzovic, Cille Schliebitz, Anita Gu

Changed on:

22 Apr 2025

Overview

The labs in this article will walk you through the following scenarios: Fulfill CC, HD Order with Store-to-Store Transfer and Short Pick, Reassignment, and Multi-shipment.

Key points

  • This lab cover store to store transfers and ship from store case scenario. 
  • You would need a Store's dedicated user to log into Fluent Store and run the different operations in that store.
  • All necessary master data can be set up via API or via Fluent OMS, as usual. 

Lab - Fulfil CC Order with Store-to-Store transfer

Learn how an item can be fulfilled by a store that is not the pick up location, manage the arrival, and customer collection at the pick up location.Follow the steps below carefully.Lab steps:
  • In Postman, authenticate the FC_FASHION Retailer Admin: Fluent Auth - Retailer FC_FASHION

    Note: If you completed the Order Orchestration Split Fulfilment Lab successfully, the Inventory levels should still be correct for this lab. If not, run the Fluent Learning - FN-OO1 Labs > FN-OO1-L02: Split Fulfilment CC Order > Load Inventory for Split Fulfilment request before continuing with this lab.
  • Execute the Fluent Learning - FN-ST1 Labs > FN-ST-L01: Create and Fulfil a CC Order from another Store > Create CC Order for Store to Store Fulfilment request to create an Order for an item NOT in stock at the pickup location
  • Confirm that the Fulfilment for the Order reflects a different Fulfilment Location and Destination:
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  • Log in to Fluent Store FC Fashion North Sydney:
    Username: F_nsyd@fcfashion.com.au
    Password: 1234
  • Create a Wave By Expiry to fulfil the order at North Sydney
  • On the Dispatch Step, note the ACTIVE_LODGED status for Courier Collection
  • Since we don't have proper Carrier integration on the Training Accounts, click Complete Wave to simulate the Courier has collected the item from this store 
  • After Wave is complete, go to Carrier Collections screen. Select the entry and click on COLLECT button
  • Log out of Fluent Store, and log in to the Sydney Store:
    Username: F_syd@fcfashion.com.au
    Password: 1234
  • On the Arrivals screen, notice the parcel is awaiting arrival from the Carrier:
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  • Click into the Order, and Mark as Arrived to simulate the Carrier has delivered the parcel to the Sydney store
  • Now go to the Customer Collections screen to see the Order is ready and waiting for the Customer
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  • Once the Customer arrives to pick up their order, click on the Collect button to complete the Order

Lab - Fulfil HD Order From Store

Learn how to expand the HD Network, by adding a new Store location to augment your ATS for HD orders.  Then create and fulfil a HD order from Store and manage the Courier Collection process.Follow the steps below carefully.Lab steps:
  • Go to Fluent OMS > Stores and select Stores
    • Click on F_NSYD Store. Copy the Store ID as below:
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  • Go to Fluent OMS > Stores and select Networks. Click on FC_GROUP_HD network then EDIT
  • Click on “+” icon to add a Location. Add the Location ID you copied from the previous steps, e.g: “5”
    (Note: Your Location ID may be different to the example) and click on “Submit” button to save the changes.
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  • F_NSYD Location should be added to the network.
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  • Now that the location is added to the network next time an inventory update takes place involving positions in that location the Virtual Catalog attached to the FC_GROUP_HD network will see new virtual position created for all the SKUs in F_NSYD. Lets simulate an inventory load.
    • Go to Postman. In left menu select:  Fluent Learning: FN-ST1 Labs > Authenticate FC_FASHION Retailer > Fluent Auth - Retailer FC_FASHION, and click SEND to authenticate.
    • In left menu select:  Fluent Learning: FN-ST1 Labs > FN-ST-L02: Create and Fulfil an HD Order from a Store
    • Select Create an Inventory Batch Job and click SEND
    • Select Load Inventory for New HD Store Location and click SEND
    • Check in Fluent OMS that all F_NSYD virtual positions are created and active in the Virtual Catalogue VC:ATS:HD
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  • In Postman, select Create HD Order for Store Fulfilment and click SEND
    • Check that you get an Order ID and Ref in response
  • Go to Fluent OMS > Orders and check your Order.
    • Check that the associated fulfilment is allocated to F_NSYD
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  • Now logon to Fluent Store with the user credential for F_NSYD user:
    Username: F_nsyd@fcfashion.com.au
    Password: 1234
    and pick pack the Order
    • Click on CREATE WAVE BY EXPIRY to start wave creation. Click on SUBMIT to start picking the order item.
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  • Click on “+” icon to pick the items. Click on the CONFIRM PICK button to submit the picked item.
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  • Click on PRINT PACK SLIPS to download the packing slips. Enter the dimensions and weight. Click on CONFIRM PACK to pack the items. 
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  • Click on COMPLETE WAVE to complete the wave creation process. Verify that the Consignment Status should be ACTIVE_LODGED and the Fulfilment Status should be AWAITING_COURIER_COLLECTION
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  • Click on the PACK LABEL(s) to download the packed labels
  • Go to the Carrier Collection screen, select the article to be collected and click on COLLECT button
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Lab - Short-pick, Reassignment, Multi-shipment

1. InstructionsLearn how the short pick process works in Fluent Store and how the Order Orchestration, Store Fulfilment and Global Inventory modules work together to reassign the remaining items , to correct the store stock quantities and fulfil a multi-shipment orderFollow the steps below carefully.Lab steps:
  • In Postman in left menu select:  Fluent Learning: FN-ST1 Labs > Authenticate FC_FASHION Retailer > Fluent Auth - Retailer FC_FASHION, and click SEND to authenticate.
  • Select Fluent Learning: FN-ST1-Labs > FN-ST-L03: Create Order for Short Pick and click SEND
    • Check that you get an Order ID and Ref in response
  • Go to Fluent OMS > Orders and check your Order. Check that the associated fulfilment is allocated to F_NSYD 
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  • Now logon to Fluent Store with the user credential for F_NSYD user:
    Username: F_nsyd@fcfashion.com.au
    Password: 1234
    and pick pack the Order
    • Click on CREATE WAVE BY EXPIRY to start wave creation. Click on SUBMIT to start picking the order item
    • Click on “+” icon to pick the items. At the Pick step, only pick 2 items, reject 1 item and confirm
    • Click on the CONFIRM PICK button to submit the picked item. Confirm on the pop up screen
    • Check that the fulfilment in Pack screen shows a status PARTIALLY_FULFILLED
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  • Check your order and fulfilment in Fluent OMS . Observe that a new fulfilment is created and allocated to the next closest store
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