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Content in this track:

Introduction to Store Fulfillment

End Of Track

Content in this track: Store Arrivals

Essential knowledge

Authors:

Esma Tuzovic, Matthew Hesford, Cille Schliebitz, Anita Gu

Changed on:

27 Aug 2025

Overview

This article covers how Store arrivals are handled in Fluent OMS.

Key points

When the article arrives at the store, a notification appears in the menu to alert the store associate.
When the article is marked as arrived, the article status is updated subsequently.

In the Arrivals phase, 'Store Fulfillment' supports store-to-store transfers (or ship-to-store) for use cases where the fulfillment location is not the same as the pick up location, or for consolidation purposes.Key Concepts:
- Article (or Parcel)
- Storage Area
- Label
- Collection Point / Pickup Location
- Fulfillment Location
- Consolidation Location
- ArrivalsHow 'Store Arrivals' worksIn circumstances where the fulfillment location is not the same as the pickup location, articles may be shipped from the fulfillment location to the pickup location. When this happens, the articles expected to arrive in the pickup store are visible on the Arrivals screen. No alt provided

When the article(s) arrive at the store, the Store Assistant can receive the parcels, and place them into a storage area for awaiting collection. The Store Assistant can use the Fluent Store web app to mark articles that have arrived in store. The Order workflow will update the status of the consignment, article, and fulfillment and the article(s) will then be visible in the Customer Collections screen in Fluent Store.