Fluent Commerce Logo
Docs

Total Orders Metric

Essential knowledge

Intended Audience:

Business User

Author:

Movyn John

Changed on:

20 Oct 2025

Overview

Learn about the Total Orders Metric in Fluent Analytics

Key points

  • Includes all orders regardless of status (completed, cancelled, rejected)
  • Count is based on order creation time, not completion time
  • Multi-item orders count as one order
  • Order Type can be filtered to count specific order types (e.g., HD, CC, etc.) if needed.

What it measures

Total number of orders received for the selected time period.

No alt provided

When to use this metric

  • Monitor daily order volume and patterns
  • Assess the effectiveness of marketing campaigns
  • Plan fulfillment capacity and staffing needs
  • Track seasonal trends and growth patterns

How to interpret

  • Good performance: Consistent growth or meeting volume targets
  • Potential issues: Sudden drops may indicate sales channel issues, marketing problems, or competitive pressures
  • Benchmark guidance: Compare to historical averages and seasonal patterns

Technical details

Formula:

COUNT(orders) where order.createdOn falls within the selected time period

Configuration: 

  • None