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Average Order Items Metric

Essential knowledge

Intended Audience:

Business User

Author:

Movyn John

Changed on:

20 Oct 2025

Overview

Learn about the Average Order Items Metric in Fluent Analytics

Key points

  • Higher items per order generally improve profitability through shared shipping costs
  • May be influenced by promotional strategies and seasonal buying patterns
  • Bundle deals and sets can artificially inflate this metric

What it measures

Average number of items per order for the selected time period.

No alt provided

When to use this metric

  • Monitor cross-selling and upselling effectiveness
  • Assess shopping cart optimization strategies
  • Plan picking and packing operations
  • Evaluate product bundling and recommendation success

How to interpret

  • Good performance: Increasing items per order indicates successful cross-selling
  • Potential issues: Declining items per order may suggest poor product recommendations
  • Benchmark guidance: Varies significantly by industry; track trends more than absolute values

Technical details

Formula: 

SUM(order.items.quantity) / COUNT(orders) within the selected time period

Configuration:

  • None