Total Successful Fulfillments Metric
Author:
Holger Lierse
Changed on:
16 Sept 2025
Key Points
- Number of fulfillments completed without issues or complications (i.e. 100% fulfilled)
Steps
What it measures
Number of fulfillments completed without issues or complications.

When to use this metric
- Monitor operational quality and efficiency
- Assess the impact of process improvements
- Compare location performance standards
- Track progress toward operational excellence goals
How to interpret
- Good performance: High percentage of total fulfillments are successful
- Potential issues: Declining success rates indicate quality or process problems
- Benchmark guidance: Target x%+ of completed fulfillments should be successful
Key considerations
- Distinguishes between completed and successful fulfillments
- Success criteria may include accuracy, timing, and quality measures
- Location-specific success patterns can guide improvement efforts
Technical details
Formula:
COUNT(fulfillments) where status = {SUCCESS_STATUS} within the selected time period
Configurable elements:
- SUCCESS_STATUS: Status definitions for successful fulfillments