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Total Partially Completed Fulfillments Metric

How-to Guide

Author:

Holger Lierse

Changed on:

16 Sept 2025

Key Points

  • Number of fulfillments completed with some items missing or unavailable.

Steps

Step arrow right iconWhat it measures

Number of fulfillments completed with some items missing or unavailable.

No alt provided

Step arrow right iconWhen to use this metric

  • Monitor inventory accuracy and availability issues
  • Assess the impact of stockouts on customer experience
  • Evaluate split shipment policies and effectiveness
  • Track progress on inventory management improvements

Step arrow right iconHow to interpret

  • Good performance: Partial fulfillments below x% of total completions
  • Potential issues: High partial rates indicate inventory or accuracy problems
  • Benchmark guidance: Should be minimized; track trends and root causes

Step arrow right iconKey considerations

  • Partial fulfillments may require additional shipments and costs
  • Customer satisfaction impact varies by item importance and communication
  • May indicate overselling or inventory accuracy issues

Step arrow right iconTechnical details

Formula: 

COUNT(fulfillments) where status = {PARTIALLY_COMPLETED_STATUS} within the selected time period

Configurable elements:

  • PARTIALLY_COMPLETED_STATUS: Status definitions for partially completed fulfillments