Total Partially Completed Fulfillments Metric
Author:
Holger Lierse
Changed on:
16 Sept 2025
Key Points
- Number of fulfillments completed with some items missing or unavailable.
Steps
What it measures
Number of fulfillments completed with some items missing or unavailable.

When to use this metric
- Monitor inventory accuracy and availability issues
- Assess the impact of stockouts on customer experience
- Evaluate split shipment policies and effectiveness
- Track progress on inventory management improvements
How to interpret
- Good performance: Partial fulfillments below x% of total completions
- Potential issues: High partial rates indicate inventory or accuracy problems
- Benchmark guidance: Should be minimized; track trends and root causes
Key considerations
- Partial fulfillments may require additional shipments and costs
- Customer satisfaction impact varies by item importance and communication
- May indicate overselling or inventory accuracy issues
Technical details
Formula:
COUNT(fulfillments) where status = {PARTIALLY_COMPLETED_STATUS} within the selected time period
Configurable elements:
- PARTIALLY_COMPLETED_STATUS: Status definitions for partially completed fulfillments