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Total Orders Metric

How-to Guide

Author:

Movyn John

Changed on:

16 Sept 2025

Key Points

  • Total number of orders received for the selected time period

Steps

Step arrow right iconWhat it measures

Total number of orders received for the selected time period.

No alt provided

Step arrow right iconWhen to use this metric

  • Monitor daily order volume and patterns
  • Assess the effectiveness of marketing campaigns
  • Plan fulfillment capacity and staffing needs
  • Track seasonal trends and growth patterns

Step arrow right iconHow to interpret

  • Good performance: Consistent growth or meeting volume targets
  • Potential issues: Sudden drops may indicate sales channel issues, marketing problems, or competitive pressures
  • Benchmark guidance: Compare to historical averages and seasonal patterns

Step arrow right iconKey considerations

  • Includes all orders regardless of status (completed, cancelled, rejected)
  • Count is based on order creation time, not completion time
  • Multi-item orders count as one order
  • Order Type can be filtered to count specific order types (e.g., HD, CC, etc.) if needed.

Step arrow right iconTechnical details

Formula:

COUNT(orders) where order.createdOn falls within the selected time period

Configurable elements: 

  • none