Fill Rate Metric
Essential knowledge
Intended Audience:
Business User
Author:
Movyn John
Changed on:
19 Jan 2026
Overview
Learn about the Fill Rate Metric in Fluent AnalyticsKey points
- High fill rates improve customer satisfaction and reduce operational complexity
- May vary seasonally based on demand patterns and inventory cycles
- Product-level analysis can identify specific improvement opportunities
What it measures
Percentage of fulfillment items successfully fulfilled for fulfillments created in the selected time period, irrespective of the fulfillment status.
When to use this metric
- Monitor inventory availability and accuracy
- Assess the quality of fulfillment operations
- Evaluate inventory planning effectiveness
- Track progress on inventory management improvements
How to interpret
- Good performance: Fill rate above x% indicates excellent inventory management
- Potential issues: Fill rates below y% suggest inventory or operational problems
- Benchmark guidance: Industry standards vary; aim for continuous improvement
Technical details
Domain:`fulfilment`Formula: (SUM(fulfillment.items.filledQuantity) / SUM(fulfillment.items.requestedQuantity)) * 100 where fufilment.status not in {EXCLUDED_STATUS} within the selected time periodReference Filter Parameters:
`fulfilment.status`: EXCLUDED_STATUS - List of statuses to exclude from the calculation (Default:`-CREATED,-SCHEDULED,-PROCESSING,-"AWAITING_WAVE",-ASSIGNED,-CANCELLED`)`fulfilment.created_date`: Filters the metric to fulfillments created within the selected time period`from_location.ref`: Filters the metric to fulfillments assigned to the selected location`retailer.ref`: Filters the metric to fulfillments from the selected retailer
