Fill Rate Metric
Essential knowledge
Intended Audience:
Business User
Author:
Movyn John
Changed on:
13 Nov 2025
Overview
Learn about the Fill Rate Metric in Fluent Analytics
Key points
- High fill rates improve customer satisfaction and reduce operational complexity
- May vary seasonally based on demand patterns and inventory cycles
- Product-level analysis can identify specific improvement opportunities
What it measures
Percentage of fulfillment items successfully fulfilled for fulfillments created in the selected time period, irrespective of the fulfillment status.
When to use this metric
- Monitor inventory availability and accuracy
- Assess the quality of fulfillment operations
- Evaluate inventory planning effectiveness
- Track progress on inventory management improvements
How to interpret
- Good performance: Fill rate above x% indicates excellent inventory management
- Potential issues: Fill rates below y% suggest inventory or operational problems
- Benchmark guidance: Industry standards vary; aim for continuous improvement
Technical details
Formula:
(SUM(fulfillment.items.filledQuantity) / SUM(fulfillment.items.requestedQuantity)) * 100
within the selected time period
Configuration:
- None
Reference Parameters:
`fulfilment.created_date`: Filters the metric to fulfillments created within the selected time period`retailer.ref`: Filters the metric to fulfillments from the selected retailer
