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Fill Rate Metric

Essential knowledge

Intended Audience:

Business User

Author:

Movyn John

Changed on:

20 Oct 2025

Overview

Learn about the Fill Rate Metric in Fluent Analytics

Key points

  • High fill rates improve customer satisfaction and reduce operational complexity
  • May vary seasonally based on demand patterns and inventory cycles
  • Product-level analysis can identify specific improvement opportunities

What it measures

Percentage of order items successfully fulfilled from available inventory.

No alt provided

When to use this metric

  • Monitor inventory availability and accuracy
  • Assess the quality of fulfillment operations
  • Evaluate inventory planning effectiveness
  • Track progress on inventory management improvements

How to interpret

  • Good performance: Fill rate above x% indicates excellent inventory management
  • Potential issues: Fill rates below y% suggest inventory or operational problems
  • Benchmark guidance: Industry standards vary; aim for continuous improvement

Technical details

Formula: 

(SUM(fulfillment.items.filledQuantity) / SUM(fulfillment.items.requestedQuantity)) * 100 within the selected time period

Configuration:

  • None