Average Order Items Metric
Author:
Movyn John
Changed on:
16 Sept 2025
Key Points
- The Average Order Items for the selected time period
Steps
What it measures
Average number of items per order for the selected time period.

When to use this metric
- Monitor cross-selling and upselling effectiveness
- Assess shopping cart optimization strategies
- Plan picking and packing operations
- Evaluate product bundling and recommendation success
How to interpret
- Good performance: Increasing items per order indicates successful cross-selling
- Potential issues: Declining items per order may suggest poor product recommendations
- Benchmark guidance: Varies significantly by industry; track trends more than absolute values
Key considerations
- Higher items per order generally improve profitability through shared shipping costs
- May be influenced by promotional strategies and seasonal buying patterns
- Bundle deals and sets can artificially inflate this metric
Technical details
Formula:
SUM(order.items.quantity) / COUNT(orders) within the selected time period
Configurable elements:
- none