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Average Order Items Metric

How-to Guide

Author:

Movyn John

Changed on:

16 Sept 2025

Key Points

  • The Average Order Items for the selected time period

Steps

Step arrow right iconWhat it measures

Average number of items per order for the selected time period.

No alt provided

Step arrow right iconWhen to use this metric

  • Monitor cross-selling and upselling effectiveness
  • Assess shopping cart optimization strategies
  • Plan picking and packing operations
  • Evaluate product bundling and recommendation success

Step arrow right iconHow to interpret

  • Good performance: Increasing items per order indicates successful cross-selling
  • Potential issues: Declining items per order may suggest poor product recommendations
  • Benchmark guidance: Varies significantly by industry; track trends more than absolute values

Step arrow right iconKey considerations

  • Higher items per order generally improve profitability through shared shipping costs
  • May be influenced by promotional strategies and seasonal buying patterns
  • Bundle deals and sets can artificially inflate this metric

Step arrow right iconTechnical details

Formula: 

SUM(order.items.quantity) / COUNT(orders) within the selected time period

Configurable elements:

  • none