Track Complete

Availability is one of the core modules of the Fluent platform that lets clients offer a range of fulfillment options, including estimated delivery times (ETAs), delivery choices, BOPIS (Buy Online, Pick Up In Store) or Click & Collect services, projected fulfillment times, and future availability options. By the end of this course, participants will:

• Understand Availability and Inventory Catalog modules and how to configure availability options through the Order Management Experience (OMS) Framework.
• Create Fulfillment Options and Fulfillment Plan entities via the Fulfillment Options Workflow.

Learn how to enable users to:

• Quickly find information by typing keywords or phrases.
• Add new and edit existing addresses at any time.
• Set a default address to expedite the checkout process.
• Manage and update customer information using the 'Edit Customer' feature.
• Capture photos of returned items during the returns process.

A collection of articles about the standard integration methods with the Fluent platform and guidelines to achieve optimal outcomes.

• Understand the integration methods available with the Fluent Platform, including using APIs and Connectors. 
• Become familiar with the different types of APIs: Fluent GraphQL API, REST API, Authentication API, Event API, and Job API.
• Learn how to utilise standard webhooks provided by Fluent Commerce, including their signing and validation processes and the public keys used. 
• Gain knowledge on integrating webhooks using the Fluent Connect SDK.

Learn how to set up the manifest and workflows to achieve important store fulfillment functions:

• Enable returns and multi-parcel capabilities.
• Allow store associates to filter and select fulfillments using custom attributes.
• Create and download custom printable pick lists and pack lists.

Understand how the OMX UX Framework, also known as Mystique delivers configuration-based solution implementation for UIs (Web Apps).