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Content in this track:

Add and Edit Customer Address by using custom UI component

Quick Search in UI by using Custom UI Component

Image capture of Returned Goods during Return

Edit Customer via UI

End Of Track

Content in this track: Enhance customer service operations by building custom UI components with Component SDK

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You've finished the knowledge track: Enhance customer service operations by building custom UI components with Component SDK

Other Tracks

All about Responsive Sourcing

Knowledge TrackFamiliarize yourself with the Responsive Sourcing Framework:

Explore its key features
Understand how each one works and contributes to sourcing

Availability

Knowledge TrackThis module introduces Availability in Fluent Order Management, a core module enabling diverse Fulfillment Options. We'll explore how Availability empowers retailers to offer ETAs, delivery choices, BOPIS/Click & Collect, projected fulfillment, and future availability. The module covers Availability's place in the Fluent Commerce platform and introduces fundamental concepts. By the end of the course, participants will understand Availability and Inventory Catalog modules, configure availability via the OMS Framework, and create Fulfillment Options and Plans.

Component SDK

Knowledge TrackThis module introduces the Component SDK, a toolkit for extending the UX Framework. It allows developers to build custom components for Fluent Web Apps.

Based on React and TypeScript
Enables creation of various component types (Content, Layout/Page, Interaction, Form Field)
Supports Template Helpers for Manifest customization
Simplifies development by handling key integrations (configuration, authorization, data access, localization, workflows)
Leverages the Fluent OMX Design System for consistent UX

Enhance customer service operations by building custom UI components with Component SDK

Knowledge TrackLearn how to enable users to:

Quickly find information by typing keywords or phrases.
Add new and edit existing addresses at any time.
Set a default address to expedite the checkout process.
Manage and update customer information using the 'Edit Customer' feature.
Capture photos of returned items during the returns process.

Filtering and Searching in Fluent OMS Web App

Knowledge TrackThis knowledge track provides practical guidance on how to effectively use filtering and searching features within the Fluent OMS Web Application. It is designed to help users understand and configure filters to streamline data visibility and improve operational efficiency.

See all Knowledge Tracks

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