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Request a delivery or pick-up date and time for an entire order

Release

Author:

Fluent Commerce staff

Changed on:

19 Mar 2024

Target release date:2023-03-15
Release status:Released

Description

Customers can now request all items in an order to be delivered or collected on a specific date and time. For example, a customer may wish to have their order delivered after 11 am on a specific day.

Read more about single requested delivery dates here.

Changelog

Initial release

Screenshot

Request Delivery Date

Package

Order Reference Module
Edited 19 days ago

The Order Reference Module is the foundation for order-related implementations. It provides reference workflows for click & collect, home delivery and mixed baskets and those needed to build your own. Extensible by design, use this Module as a base to build a solution to your customers' needs.

Released capability depth:New capability
Release bundle / Capability type:Fluent OMS

Use case

Online flower delivery

Problem

User: A customer who wants to send a gift to a friend

Goal: To order a gift online and have it delivered on a specific date

  • The customer logs into an online shop and specifies the requested delivery date at checkout as 10 days from today.
  • They provide the recipient's name and address.
  • The online shop receives the order and prepares the order for delivery when the time is close to the delivery date.
  • The recipient receives the gift and confirms the successful delivery.

In this use case, the ability to specify a requested delivery date for a single order is crucial for the customer to ensure that the gift arrives on a specific date, such as for a birthday or anniversary.

Solution

Related content

Configure an order with requested delivery dates
Edited 249 days ago
Fluent Commerce staff

Fluent Commerce staff

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