Request a delivery or pick-up date and time for an entire order

User: A customer who wants to send a gift to a friend

Goal: To order a gift online and have it delivered on a specific date

• The customer logs into an online shop and specifies the requested delivery date at checkout as 10 days from today.
• They provide the recipient's name and address.
• The online shop receives the order and prepares the order for delivery when the time is close to the delivery date.
• The recipient receives the gift and confirms the successful delivery.

In this use case, the ability to specify a requested delivery date for a single order is crucial for the customer to ensure that the gift arrives on a specific date, such as for a birthday or anniversary.