Author:
Fluent Commerce
Changed on:
24 Mar 2024
Target release date: | 2019-05-31 |
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Release status: | Released |
Change Delivery Address Enhancements
Ability to configure and identify major and minor changes to delivery addresses. When a major change is made, the fulfillment of the order will now be canceled.
👀 Watch this video for an overview.
When a change of address is requested in Console, the details of the currently entered address are displayed and can be changed in accordance with the request of a customer. If a customer requests a major change to the delivery address (i.e the entered delivery address identified the wrong country of delivery), the fulfillment of the order (if created) will be canceled.
If a minor change to the delivery address is requested (a change to the street number), no change will be made to the fulfillment. The release includes a setting that can be configured to identify what constitutes a major change. Information on the setting can be found here.
New Rules
`ChangeOrderDeliveryAddress`
`EvaluateFulfilmentsForAddressChange`
Details as listed above.
Released capability depth: | New capability, Enhancement |
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Release bundle / Capability type: | Platform, Fluent OMS |
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