Configuration of the Fluent Store Web App

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Author:

Fluent Commerce

Changed on:

24 Sept 2024

Overview

The Fluent Store Web App brings Order Management capabilities to the in-store experience, enabling Retailers to transform their existing Stores into fulfillment and distribution centers, optimizing costs and enhancing the customer experience.

Author:

Fluent Commerce

Changed on:

13 Dec 2023

Overview

Arrivals configuration contains:

Arrivals List page
Article Details page

Key points

Arrivals List page
Article Details page

Arrivals page

The arrivals page displays the list of existing articles.Layout No alt provided

To search for and view article details the Mystique SDK filter component should be used. The Filter component should perform the search based on the following filtering criterion:

Article Ref
Created On
Updated On

Article table displays information in the following columns:

(Article) Ref: The unique reference of the article.
Customer Name: Name of the customer.
Status: The status of the article.
Creation Date: Date and time when the article was created.

(Article) `Ref` is a link to go to the Article Details page. Clicking (Article) `Ref` opens the Article Details page.

Article Details page

The Article Details page displays detailed information about the particular article.Layout No alt provided

Breadcrumbs

Back to Fulfillment ({Fulfilment ID}): Link navigating back to the Fulfilment Details page.
Back to Arrivals: Link navigating back to the Arrivals List page.

Details Tab

The details tab provides a detailed overview of the selected article and is made up of:

Summary card
Article Items table
Fulfillments table
Consignments table

SUMMARY CARD

The summary card contains the following information:

(Article) ID: The unique article identifier.
(Article) Ref: The unique reference of the article.
Status: The status of the article.
Creation Date: Date and time when the article was created.

ARTICLE ITEMS TABLE

Article Items table displays information in the following columns:

Article Item ID: The article item identifier.
Quantity: The number of units of this article item within the article.

FULFILMENTS TABLE

The Fulfillments table displays information in the following columns:Fulfillment ID: The unique fulfillment identifier assigned by Fluent Commerce. (Fulfilment) Ref: The unique fulfillment reference provided by the retailer. Status: The current status of the fulfillment.`Fulfillment ID` is a link to go to the Fulfillment details page.

CONSIGNMENTS TABLE

Consignments table displays information in the following columns:

Consignments Ref: The external consignment reference assigned by the carrier.
Carrier (Name): The carrier name.
Status: The status of the consignment.

Valid values are:

ASSIGNED - A courier booking has been initiated. An API call has been made to the courier.
ACTIVE_LODGED - A consignment has been created with a courier. The booking has been confirmed.
ACTIVE_SENT - The consignment has been picked up by the courier.
COMPLETE - The shipment has been delivered.
FAILED - The courier booking has failed. The store associate will be required to follow in-store procedures to book the courier. Our system will not be updated once the booking has been made.

Consignment `Ref` is a link to go to the Consignment details page.

Attributes tab

Attributes tab displays all attributes associated with the selected article. The attributes tab consists of table Attributes with the following fields:

Name: Displays the name of the attribute associated with the article.
Type: Displays the type of attribute associated with the article.
Value: Displays the value of the attribute.

Consignment Details page

The Consignment Details page displays detailed information about the particular consignment.

Layout

Breadcrumbs

Back to Article ({Article ID}): `Link` navigating back to the Article Details page.
Button Print: `Clicking` on the button Print download Carrier Label.

Summary card

The summary card contains the following information:

(Consignment) ID: The consignment unique identifier.
(Consignment) Ref: The unique reference of the consignment.
Status: The status of the consignment.
Creation Date: Date and time when the consignment was created.

Details card

Details card contains the following information:

(Consignment) Ref: The unique reference of the consignment.
Tracking Number: Tracking number provided by the carrier to track the parcel.

Carrier card

Carrier card contains the following information:

Ref: The unique reference of the carrier.
Name: Name of the carrier.

`Ref` is a link to go to the Carrier details page.

The Fulfillment Details page

The detailed view of a fulfillment displays more detailed information about a fulfillment. To view details of a fulfillment, select a fulfillment by clicking the ID of the fulfillment (escalated fulfillment).The detail view consists of the following tabs:

Details
Attributes

Layout

Breadcrumbs

Back to Orders: `Link` navigating back to the order details page
Button Print:`Clicking` on the button Print download Packing Slip

Details Tab

The details tab provides a detailed overview of the selected return and is made up of the following three cards and two tables:

Overview card
From Location card
To Location card
Fulfillment Items table
Articles table

OVERVIEW CARD

The Overview card displays an overview of the fulfillment. This summary includes the following information.

ID: The unique fulfillment identifier assigned by Fluent Commerce.
Ref: The unique fulfillment reference provided by the retailer.
Status: The current status of the fulfillment.
Delivery Type: The fulfillment delivery type. Based on the retailer's shipping options. Retailer fulfillment rules will determine how the order is handled. Possible values include:
- Standard
- Express
- Overnight
- 3 hours
Creation Date: Date and time the fulfillment was created.
ETA/Expiry: The estimated time of completing the fulfillment. The ETA is configurable per retailer and can be hours e.g "3HR" or days e.g. "2D” / The Fulfillment expiry time.

FROM LOCATION CARD

The From Location card displays the location where the Fulfillment is being actioned.

From: The location (i.e. store) number provided by the retailer. Required if address details are not provided.
Street: Street address. Required if From location is not provided.
City: City. Required if From location is not provided.
State: State. Required if From location is not provided.
Postcode: Postcode. Required if From location is not provided.
Country: Country. Required if From location is not provided.

TO LOCATION CARD

The To Location card displays the location where the Article will be sent - either a store location for in-store collections (CC) or customer address (HD).

To: The location (i.e. store) number provided by the retailer. Required if address details are not provided.
Street: Street address. Required if To location is not provided.
City: City. Required if To location is not provided.
State: State. Required if To location is not provided.
Postcode: Postcode. Required if To location is not provided.
Country: Country. Required if To location is not provided.

FULFILLMENT ITEMS TABLE

The Fulfillment Items table displays the following information:

Product Name: The product name.
SKU Ref: The unique reference or code provided by the retailer.
Requested Quantity: The total quantity assigned to the fulfillment.
Filled Quantity The quality is confirmed by the fulfillment location.
Rejected Quantity: The quality rejected by the fulfillment location.

The Articles table displays the following information:

Article Ref: This is a unique reference number that is associated with the article.
Status: The current status of the article.
Creation Date: Displays the date/time when the article was created.

ATTRIBUTES TAB

The Attributes tab displays all attributes associated with the selected fulfillment. Attributes are custom pieces of information that retailers can associate with fulfillment. The attributes section is optional and consists of fields:

Name: This displays the name of the attribute associated with the fulfillment.
Type: This displays the type of attribute associated with the fulfillment.
Value: This displays the value of the attribute.

Paging control

The paging control is placed at the bottom of the tables. It includes the following:Label “Rows per page” and a dropdown list right to the label, which is populated with the values: 10, 25, 100 (100 is selected by default);Label in the format: Showing - ;“<” and “>” icons to navigate to the previous/next pages;“<” / “>” icon should be disabled if a user is on the first/last page respectively;Pagination should be displayed if more than a set number of entries are available. If there are no entries at all or the number of entries is less than the set number of entries - pagination should not be visible.

Learn more about how to Configure OMS

Author:

Fluent Commerce

Changed on:

27 Aug 2025

Overview

Collections configuration contains:

Collections List page
Article Details page

Key points

Collections List page
Article Details page

Collections List page

Collections List page displays the list of existing articles.Layout No alt provided

To search for and view article details, the Mystique SDK filter component should be used. The Filter component should perform the search based on the following filtering criterion:

Article Ref
Created On
Updated On