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Configuration of the Fluent Store Web App

Topic

Author:

Fluent Commerce

Changed on:

24 Sept 2024

Overview

The Fluent Store Web App brings Order Management capabilities to the in-store experience, enabling Retailers to transform their existing Stores into fulfillment and distribution centers, optimizing costs and enhancing the customer experience.

Arrivals

Author:

Fluent Commerce

Changed on:

13 Dec 2023

Overview

Arrivals configuration contains:

  • Arrivals List page
  • Article Details page

Key points

  • Arrivals List page
  • Article Details page

Arrivals page

The arrivals page displays the list of existing articles.

Layout

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To search for and view article details the Mystique SDK filter component should be used. The Filter component should perform the search based on the following filtering criterion:

  • Article Ref
  • Created On
  • Updated On

Article table displays information in the following columns:

  • (Article) Ref: The unique reference of the article.
  • Customer Name: Name of the customer.
  • Status: The status of the article.
  • Creation Date: Date and time when the article was created.

(Article) 

`Ref`
 is a link to go to the Article Details page. Clicking (Article) 
`Ref`
 opens the Article Details page.

Article Details page

The Article Details page displays detailed information about the particular article.

Layout

No alt provided

Breadcrumbs

  • Back to Fulfillment ({Fulfilment ID}): Link navigating back to the Fulfilment Details page.
  • Back to Arrivals: Link navigating back to the Arrivals List page.

Details Tab

The details tab provides a detailed overview of the selected article and is made up of:

  • Summary card
  • Article Items table
  • Fulfillments table
  • Consignments table
SUMMARY CARD
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The summary card contains the following information:

  • (Article) ID: The unique article identifier.
  • (Article) Ref: The unique reference of the article.
  • Status: The status of the article.
  • Creation Date: Date and time when the article was created.
ARTICLE ITEMS TABLE
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Article Items table displays information in the following columns:

  • Article Item ID: The article item identifier.
  • Quantity: The number of units of this article item within the article.
FULFILMENTS TABLE
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The Fulfillments table displays information in the following columns:

Fulfillment ID: The unique fulfillment identifier assigned by Fluent Commerce. (Fulfilment) Ref: The unique fulfillment reference provided by the retailer. Status: The current status of the fulfillment.

`Fulfillment ID`
 is a link to go to the Fulfillment details page.

CONSIGNMENTS TABLE
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Consignments table displays information in the following columns:

  • Consignments Ref: The external consignment reference assigned by the carrier.
  • Carrier (Name): The carrier name.
  • Status: The status of the consignment.

Valid values are:

  • ASSIGNED - A courier booking has been initiated. An API call has been made to the courier.
  • ACTIVE_LODGED - A consignment has been created with a courier. The booking has been confirmed.
  • ACTIVE_SENT - The consignment has been picked up by the courier.
  • COMPLETE - The shipment has been delivered.
  • FAILED - The courier booking has failed. The store associate will be required to follow in-store procedures to book the courier. Our system will not be updated once the booking has been made.

Consignment 

`Ref`
 is a link to go to the Consignment details page.

Attributes tab

Attributes tab displays all attributes associated with the selected article. The attributes tab consists of table Attributes with the following fields:

  • Name: Displays the name of the attribute associated with the article.
  • Type: Displays the type of attribute associated with the article.
  • Value: Displays the value of the attribute.

Consignment Details page

The Consignment Details page displays detailed information about the particular consignment.

Layout

No alt provided

Breadcrumbs

  • Back to Article ({Article ID})
    `Link`
     navigating back to the Article Details page.
  • Button Print
    `Clicking`
     on the button Print download Carrier Label.

Summary card

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The summary card contains the following information:

  • (Consignment) ID: The consignment unique identifier.
  • (Consignment) Ref: The unique reference of the consignment.
  • Status: The status of the consignment.
  • Creation Date: Date and time when the consignment was created.

Details card

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Details card contains the following information:

  • (Consignment) Ref: The unique reference of the consignment.
  • Tracking Number: Tracking number provided by the carrier to track the parcel.

Carrier card

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Carrier card contains the following information:

  • Ref: The unique reference of the carrier.
  • Name: Name of the carrier.

`Ref`
 is a link to go to the Carrier details page.

The Fulfillment Details page

The detailed view of a fulfillment displays more detailed information about a fulfillment. To view details of a fulfillment, select a fulfillment by clicking the ID of the fulfillment (escalated fulfillment).

The detail view consists of the following tabs:

  • Details
  • Attributes

Layout

No alt provided

Breadcrumbs

  • Back to Orders
    `Link`
     navigating back to the order details page
  • Button Print:
    `Clicking`
     on the button Print download Packing Slip

Details Tab

The details tab provides a detailed overview of the selected return and is made up of the following three cards and two tables:

  • Overview card
  • From Location card
  • To Location card
  • Fulfillment Items table
  • Articles table
OVERVIEW CARD

The Overview card displays an overview of the fulfillment. This summary includes the following information.

  • ID: The unique fulfillment identifier assigned by Fluent Commerce.
  • Ref: The unique fulfillment reference provided by the retailer.
  • Status: The current status of the fulfillment.
  • Delivery Type: The fulfillment delivery type. Based on the retailer's shipping options. Retailer fulfillment rules will determine how the order is handled. Possible values include:
    • Standard
    • Express
    • Overnight
    • 3 hours
  • Creation Date: Date and time the fulfillment was created.
  • ETA/Expiry: The estimated time of completing the fulfillment. The ETA is configurable per retailer and can be hours e.g "3HR" or days e.g. "2D” / The Fulfillment expiry time.
FROM LOCATION CARD

The From Location card displays the location where the Fulfillment is being actioned.

  • From: The location (i.e. store) number provided by the retailer. Required if address details are not provided.
  • Street: Street address. Required if From location is not provided.
  • City: City. Required if From location is not provided.
  • State: State. Required if From location is not provided.
  • Postcode: Postcode. Required if From location is not provided.
  • Country: Country. Required if From location is not provided.
TO LOCATION CARD

The To Location card displays the location where the Article will be sent - either a store location for in-store collections (CC) or customer address (HD).

  • To: The location (i.e. store) number provided by the retailer. Required if address details are not provided.
  • Street: Street address. Required if To location is not provided.
  • City: City. Required if To location is not provided.
  • State: State. Required if To location is not provided.
  • Postcode: Postcode. Required if To location is not provided.
  • Country: Country. Required if To location is not provided.
FULFILLMENT ITEMS TABLE

The Fulfillment Items table displays the following information:

  • Product Name: The product name.
  • SKU Ref: The unique reference or code provided by the retailer.
  • Requested Quantity: The total quantity assigned to the fulfillment.
  • Filled Quantity The quality is confirmed by the fulfillment location.
  • Rejected Quantity: The quality rejected by the fulfillment location.

The Articles table displays the following information:

  • Article Ref: This is a unique reference number that is associated with the article.
  • Status: The current status of the article.
  • Creation Date: Displays the date/time when the article was created.
ATTRIBUTES TAB

The Attributes tab displays all attributes associated with the selected fulfillment. Attributes are custom pieces of information that retailers can associate with fulfillment. The attributes section is optional and consists of fields:

  • Name: This displays the name of the attribute associated with the fulfillment.
  • Type: This displays the type of attribute associated with the fulfillment.
  • Value: This displays the value of the attribute.

Learn more about how to Configure OMS

Collections

Author:

Fluent Commerce

Changed on:

13 Dec 2023

Overview

Collections configuration contains:

  • Collections List page
  • Article Details page

Key points

  • Collections List page
  • Article Details page

Collections List page

Collections List page displays the list of existing articles.

Layout

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To search for and view article details, the Mystique SDK filter component should be used. The Filter component should perform the search based on the following filtering criterion:

  • Article Ref
  • Created On
  • Updated On

Article Details page

Articles table displays information in the following columns:

  • (Article) Ref: The unique reference of the article.
  • Customer Name: Name of the customer.
  • Status: The status of the article.
  • Creation Date: Date and time when the article was created.

(Article) 

`Ref`
 is a link to go to the Article Details page. Clicking (Article) 
`Ref`
 opens the Article Details page.

Learn more about how to Configure OMS

Waves

Author:

Fluent Commerce

Changed on:

13 Dec 2023

Overview

Waves configuration contains:

  • Waves List page
  • Wave Details page

Key points

  • Waves List page
  • Wave Details page

Waves List page

Waves List page displays the list of existing waves.

Layout

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To search for and view wave details the Mystique SDK filter component should be used. The Filter component should perform the search based on the following filtering criterion:

  • Wave Status
  • Created On
  • Updated On

Waves table displays information in the following columns:

  • (Wave) ID: The unique identifier of the wave.
  • Status: Status of the wave.
  • Location: Location Ref.
  • Fulfillment IDs: The unique identifier of the fulfillment.
  • Creation Date: Date and time when the wave was created.

(Wave) 

`ID`
 is a link to go to the Wave Details page. Clicking (Wave) 
`ID`
 opens the Wave Details page.

Wave Details page

The Wave Details page displays detailed information about the particular wave.

Layout

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Breadcrumbs

  • Back to Waves
    `Link`
     navigating back to the Waves page.

Summary card

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Summary card contains the following information:

  • ID: The wave unique identifier.
  • Ref: The unique reference of the wave.
  • Status: The status of the wave.
  • Creation Date: Date and time when the wave was created.
  • Updated Date: Date and time when the wave was last updated.

Fulfillments table

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Fulfillments table displays information in the following columns:

  • ID: The unique fulfillment identifier.
  • Status: The fulfillment status.
  • Delivery Type: The fulfillment delivery type. Based on retailer's shipping options. Retailer Fulfilment rules will determine how order is handled. Possible values include STANDARD, EXPRESS, OVERNIGHT, 3HOURS.
  • Fulfillment Location: The reference of the location where the fulfillment is being actioned.
  • Destination: The location where the Article will be sent – either a store location for in-store collections (CC) or custom address (HD).
  • Created On: date and time when the fulfillment was created.

Learn more about how to Configure OMS

Warehouses

Author:

Fluent Commerce

Changed on:

1 Feb 2024

Overview

Warehouses configuration contains:

  • Warehouses page
  • Warehouse Details page

Key points

  • Warehouses page
  • Warehouse Details page

Warehouses page

Warehouses page displays the list of existing warehouses.

Layout

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To search for and view warehouse details the Mystique SDK filter component should be used. The Filter component should perform the search based on the following filtering criterion:

  • Location Ref
  • Created On
  • Updated On

Warehouses table displays information in the following columns:

  • (Location) Ref: The unique reference of the location.
  • (Location) Name: Name of the location.
  • City: City.
  • State: State.
  • Country: Country.
  • Status: Status of the location.

(Location) 

`Ref`
 is a link to go to the Warehouse Details page. Clicking (Location) 
`Ref`
 opens the Warehouse Details page.

Warehouse Details page

The Warehouse Details page displays detailed information about the particular warehouse.

Layout

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The detail view consists of the following tabs:

  • Details
  • Attributes
  • Schedule
  • Waves
  • Positions

Breadcrumbs

  • Back to Warehouses : Link navigating back to the Warehouses page.

Details Tab 

The details tab provides a detailed overview of the selected warehouse and is made up of:

  • Summary card
  • Address card
  • Networks table
  • Storage Area table
Summary card
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Summary card contains the following information:

  • ID: The unique location identifier assigned by Fluent Commerce.
  • Ref: The location reference provided by the retailer.
  • Name: Name of the location.
  • Phone: The location contact number.
  • Default Carrier: Carrier Reference.
  • Type: Type of location.
  • Status: Tracking ID. A unique identifier for the end user to link related Fulfilment options.
  • Creation Date: Date and time when the location was created.
  • Updated Date: Date and time when the location was last updated.
Address card
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Address card contains the following information:

  • Company Name: Retailer's business name.
  • Address: The address of the location including city, country, postcode, state, street.
  • Latitude: Location latitude.
  • Longitude: Location longitude.
  • Timezone: Timezone associated with the location.
Networks table
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Networks table displays information in the following columns:

  • ID: The unique network identifier assigned by Fluent Commerce.
  • Ref: The unique reference of the network.
  • Type: The type of network.
  • Status: Status of network.

`ID`
 is a link to go to the Network details page.

Storage Area table
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Storage Area table displays information in the following columns:

  • Name: The name of Storage Area.
  • ID: The unique identifier of Storage Area.
  • Status: Status of Storage Area.
  • Type: Type of Storage Area.

`Name`
 is a link to go to the Storage Area details page.

Attributes tab

Attributes tab displays all attributes associated with the selected warehouse. The attributes tab consists of table Attributes with the following fields:

  • Name: Displays the name of the attribute associated with the warehouse.
  • Type: Displays the type of attribute associated with the warehouse.
  • Value: Displays the value of the attribute.

Schedule  tab

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Schedule tab displays information of opening schedule of the selected warehouse. The Schedule tab consists of Opening Schedule card with the following:

  • Opening 24 hours: Possible values are true or false.
  • The list of days of the week with the set time range.

Waves tab

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Waves table contains Waves table, displaying information in the following columns:

  • ID: The unique identifier of Wave.
  • Status: Status of the Wave.
  • Fulfillment IDs: ID of associated fulfillment.
  • Creation Date: Date and time when the wave was created.

`ID`
 is a link to go to the Wave details page.

Positions tab

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Positions tab contains:

  • Inventory Positions table
  • Controls table
  • Virtual Positions table
Inventory Positions table
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Inventory Positions table displays information in the following columns:

  • Ref: Inventory Position Ref. The unique reference of a particular inventory catalogue.
  • Inventory Catalogue: The unique reference of a particular inventory catalogue.
  • Product Ref: The unique reference of a stock keeping unit.
  • Status: The status of a particular inventory position.
  • On Hand: Date and time when the wave was created.

`Ref`
 is a link to go to the Inventory Position details page.

Controls table
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Controls table displays information in the following columns:

  • Ref: The unique reference of a particular control.
  • Control Group: The unique reference of a particular inventory catalogue.
  • Type: The type of a particular control.
  • Status: The status of a particular control.
  • Control Value: The value of the control.

`Ref`
 is a link to go to the details page of a particular control.

Virtual Positions table
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Virtual Positions table displays information in the following columns:

  • Ref: The unique reference of a particular virtual position.
  • Virtual Catalogue: The unique reference of a particular virtual catalogue.
  • Product Ref: The unique reference of a stock keeping unit.
  • Status: The status of a particular virtual position.
  • Quantity: The quantity of a particular virtual position (ATS – Available to Sell).

`Ref`
 is a link to go to the Virtual Position details page.

Learn more about how to Configure OMS

Stores

Author:

Fluent Commerce

Changed on:

1 Feb 2024

Overview

Stores configuration contains:

  • Stores page
  • Store Details page
  • Location Ref
  • Created On
  • Updated On

Key points

  • Stores page
  • Store Details page
  • Location Ref
  • Created On
  • Updated On

Stores page

Stores page displays the list of existing stores.

Layout

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To search for and view store details the Mystique SDK filter component should be used. The Filter component should perform the search based on the following filtering criterion:

  • Location Ref

Warehouses table displays information in the following columns:

  • (Location) Ref: The unique reference of the location.
  • (Location) Name: Name of the location.
  • City: City.
  • State: State.
  • Country: Country.
  • Status: Status of the location.

(Location) 

`Ref`
 is a link to go to the Store Details page. Clicking (Location) 
`Ref`
 opens the Store Details page.

Store Details page

The Store Details page displays detailed information about the particular store.

Layout

No alt provided

The detail view consists of the following tabs:

  • Details
  • Attributes
  • Schedule
  • Waves
  • Positions

Breadcrumbs

  • Back to Stores : Link navigating back to the Stores page.

Details Tab

The details tab provides a detailed overview of the selected warehouse and is made up of:

  • Summary card
  • Address card
  • Networks table
  • Storage Area table
Summary card
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Summary card contains the following information:

  • ID: The unique location identifier assigned by Fluent commerce.
  • Ref: The location reference provided by the retailer.
  • Name: Name of the location.
  • Phone: The location contact number.
  • Default Carrier: Carrier Reference.
  • Type: Type of location.
  • Status: Tracking ID. A unique identifier for the end user to link related Fulfilment options.
  • Creation Date: Date and time when the location was created.
  • Updated Date: Date and time when the location was last updated.
Address card
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Address card contains the following information:

  • Company Name: Retailer's business name.
  • Address: The address of the location including city, country, post code, state, street.
  • Latitude: Location latitude.
  • Longitude: Location longitude.
  • Timezone: Time Zone associated with the location.
Networks table
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Networks table displays information in the following columns:

  • ID: The unique network identifier assigned by Fluent Commerce.
  • Ref: The unique reference of the network.
  • Type: The type of network.
  • Status: Status of network.

`ID`
 is a link to go to the Network details page.

Storage Area table
No alt provided

Storage Area table displays information in the following columns:

  • Name: The name of Storage Area.
  • ID: The unique identifier of Storage Area.
  • Status: Status of Storage Area.
  • Type: Type of Storage Area.

`Name`
 is a link to go to the Storage Area details page.

Attributes tab

Attributes tab displays all attributes associated with the selected store. The attributes tab consists of table Attributes with the following fields:

  • Name: Displays the name of the attribute associated with the store.
  • Type: Displays the type of attribute associated with the store.
  • Value: Displays the value of the attribute.

Schedule tab

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Schedule tab displays information of the opening schedule of the selected store. The Schedule tab consists of Opening Schedule card with the following:

  • Opening 24 hours?: Possible values are true or false.
  • The list of days of the week with the set time range.

Waves tab

No alt provided

Waves table contains Waves table, displaying information in the following columns:

  • ID: The unique identifier of Wave.
  • Status: Status of the Wave.
  • Fulfillment IDs: ID of associated fulfillment.
  • Creation Date: Date and time when the wave was created.

`ID`
 is a link to go to the Wave details page.

Positions tab

No alt provided

Positions tab contains:

  • Inventory Positions table
  • Controls table
  • Virtual Positions table
Inventory Positions table
No alt provided

Inventory Positions table displays information in the following columns:

  • Ref: Inventory Position Ref. The unique reference of a particular inventory catalogue.
  • Inventory Catalogue: The unique reference of a particular inventory catalogue.
  • Product Ref: The unique reference of a stock keeping unit.
  • Status: The status of a particular inventory position.
  • On Hand: Date and time when the wave was created.

`Ref`
 is a link to go to the Inventory Position details page.

Controls table
No alt provided

Controls table displays information in the following columns:

  • Ref: The unique reference of a particular control.
  • Control Group: The unique reference of a particular inventory catalogue.
  • Type: The type of a particular control.
  • Status: The status of a particular control.
  • Control Value: The value of the control.

`Ref`
 is a link to go to the details page of a particular control.

Virtual Positions table
No alt provided

Virtual Positions table displays information in the following columns:

  • Ref: The unique reference of a particular virtual position.
  • Virtual Catalogue: The unique reference of a particular virtual catalogue.
  • Product Ref: The unique reference of a stock keeping unit.
  • Status: The status of a particular virtual position.
  • Quantity: The quantity of a particular virtual position (ATS – Available to Sell).

`Ref`
 is a link to go to the Virtual Position details page.

Storage Area Details page

The Storage Area Details page displays detailed information about the particular storage area.

Layout

No alt provided

Breadcrumbs

  • Back to Location ({Location Ref}): Link navigating back to the Location Details page.
Details card
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Details card contains the following information:

  • ID: The unique identifier of the Storage Area.
  • Name: Name of Storage Area.
  • Status: The status of Storage Area.
  • Type: The type of Storage Area.
  • Creation Date: Date and time when the Storage Area was created.
Articles table

Article table displays information in the following columns:

  • Article Ref: The unique reference of the article.
  • Status: Status of Article.
  • Creation Date: Date and time when the Article was created/

`Article Ref`
 is a link to go to the Article details page.

Learn more about how to Configure OMS

Networks

Author:

Fluent Commerce

Changed on:

13 Dec 2023

Overview

Networks configuration contains:

  • Networks List page
  • Network Details page

Key points

  • Networks List page
  • Network Details page

Networks List page

Networks List page displays the list of existing networks.

Layout

No alt provided

To search for and view network details the Mystique SDK filter component should be used. The Filter component should perform the search based on the following filtering criterion:

  • Network Ref
  • Created On
  • Updated On

Networks table displays information in the following columns:

  • (Network) Ref: The unique reference of the network.
  • Network ID: The network Id.
  • Type: The type of the network.
  • Status: The status of the network.

(Network) 

`Ref`
 is a link to go to the Network Details page. Clicking (Network) 
`Ref`
 opens the Network Details page.

Network Details page

The Network Details page displays detailed information about the particular network.

Layout

No alt provided

Breadcrumbs

  • Back to Networks : 
    `Link`
     navigating back to the Networks page.

Details card

No alt provided

Details card contains the following information:

  • ID: The network unique identifier.
  • (Network) Ref: The unique reference of the network.
  • Type: The type of the network.
  • Status: The status of the network.
  • Creation Date: Date and time when the network was created.

Locations table

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The locations table displays information in the following columns:

  • Ref: The location reference provided by the retailer.
  • Name: The name of the location.
  • City: City.
  • State: State.
  • Country: Country.
  • Type: Type of location.
  • Status: Status of location.

Retailers table

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Retailers table displays information in the following columns:

  • Retailer Ref: The unique reference of the retailer.
  • Retailer Id: The ID of the Retailer of which the network belongs.
  • Retailer Status: Status of the retailer.

`Retailer`
 is a link to go to the Retailer details page.

Attributes table

Attributes table displays information in the following columns:

  • Name: Displays the name of the attribute associated with the network.
  • Type: Displays the type of attribute associated with the network.
  • Value: Displays the value of the attribute.

Learn more about how to Configure OMS

Location details page overview and configuration

Author:

Fluent Commerce

Changed on:

12 Feb 2024

Overview

A Location represents a physical place, whether a retail store, a warehouse, or even third-party vendor facilities.  A Location page displays the list of existing locations, while a Location Details page displays detailed information about the particular location.


Key points

  • Locations page
  • Location Details page

Locations page

Location page displays the list of existing locations.

Layout

No alt provided

The Mystique SDK filter component should be used to search for and view location details. The Filter component should perform the search based on the following filtering criteria:

  • Location Ref
  • Location Name
  • Created On
  • Updated On

The Locations table provides information on various columns, which include:

  • Location Ref: The unique reference of the location.
  • Location Name: Name of the location.
  • City: City.
  • State: State.
  • Status: Status of the location. Possible values: Active, Inactive.
  • Type: Location type. Possible values: Store, Warehouse.

Location 

`Ref`
 is a link to go to the Location Details page. Clicking Location 
`Ref`
 opens the Location Details page.

Location Details page

The Location Details page displays detailed information about the particular location.

Layout

No alt provided

Breadcrumbs

  • Back to Locations: Link navigating back to the Locations page.

Details card

No alt provided

Details card contains the following information:

  • Location Ref: The location reference.
  • Name: Name of the location.
  • Phone: The location contact number.
  • Address: The location's address, including city, country, postcode, state, and street.
  • Latitude: Location latitude.
  • Longitude: Location longitude.
  • Timezone: Time Zone associated with the location.

Map

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The map component displays the location by putting the pinpoint according to the location's latitude and longitude.

Features card

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Features card contains the following information:

  • Type: Location type.
  • Status: Location status.
  • Pick & Pack Time Limit: Time limit for pick and pack.

Opening Hours card

No alt provided

Opening Hours card contains the following information:

  • Open 24 hours?: Possible values: true and false.
  • The list of days of the week with the set time range.

Networks table

No alt provided

Network table displays information in the following columns:

  • ID: The unique network identifier assigned by Fluent Commerce.
  • Ref: The unique reference of the network.
  • Type: The type of network.
  • Status: Status of network.

`ID`
 is a link to go to the Network details page.

Storage Area table

No alt provided

Storage Area table displays information in the following columns:

  • Name: The name of the Storage Area.
  • ID: The unique identifier of the Storage Area.
  • Status: Status of Storage Area.
  • Type: Type of Storage Area.

`Name`
 is a link to go to the Storage Area details page.

Learn more about how to Configure OMS.

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