Amith Raj

Amith Raj

Head of Information Security at Fluent Commerce

I authored

5

articles. I write about:

Communications support resources

4

Other resources

4

Legal resources

Order management lifecycle

Fulfillment lifecycle

Inventory management lifecycle

External mappings

I have worked on:

External Penetration Testing (PenTest) Policy

Edited 348 days ago

External Penetration Testing (PenTest) is a critical security measure aimed at identifying vulnerabilities in Fluent Commerce’s environments. This policy outlines the guidelines and procedures clients must follow to conduct PenTests responsibly while safeguarding shared infrastructure and ensuring service continuity. It emphasizes the importance of proper authorization, notification, and adherence to security protocols to maintain the integrity and confidentiality of systems and data.

Fluent Commerce – Trust, Assurance and Compliance Overview

Edited 57 days ago

Fluent Commerce ensures trust and assurance through robust security measures, compliance with global regulations like GDPR, and certifications such as SOC 2 Type 2. The platform guarantees high availability, privacy controls, and scalability via its cloud-native infrastructure.

Security Policy (v2.0)

Edited 348 days ago

Description of the technical and organisational measures implemented by the Fluent Commerce (including any relevant certifications) to ensure an appropriate level of security, taking into account the nature, scope, context and purpose of the processing, and the risks for the rights and freedoms of natural persons.

Shared Responsibility Matrix model between Fluent Commerce OMS vs Customer

Edited 348 days ago

This document outlines the shared responsibilities between Fluent Commerce and the Client, emphasizing data security, compliance, and user access management.

Why Fluent Commerce Focuses on SOC 2 Type 2 Attestation (Not SOC 1 / ISAE 3402)

Edited 347 days ago

Fluent Commerce prioritizes SOC 2 Type 2 attestation over SOC 1 / ISAE 3402 due to its focus on order management, fulfillment, and inventory processes. SOC 2 Type 2 evaluates controls across Security, Availability, Processing Integrity, Confidentiality, and Privacy, addressing customer concerns about data protection and system reliability. Annual audits reinforce Fluent Commerce's commitment to these areas.

Copyright © 2024-2026 Fluent Retail Pty Ltd (trading as Fluent Commerce). Unless otherwise expressly stated in a current written agreement with Fluent Commerce or any of its affiliates or on any single page of the docs.fluentcommerce.com site, use of the materials on this site is strictly limited to viewing by individuals over 18 years old for legitimate commercially appropriate reasons; and any downloading, copying or other actions or uses of any kind or by any means of the materials on this site, including by artificial intelligence tools, is strictly prohibited. All other rights reserved.