Returns for Fluent Store and OMS

Docs

Search

Help & Feedback

Get Started
Functionality
Learning
Extension
Dev Tooling
APIs
Releases

Release

Author:

Fluent Commerce

Changed on:

19 Sept 2024

Target release date:	2022-05-17
Release status:	Released

Description

The new Returns feature will facilitate customer returns in Fluent Store and Fluent OMS Web Apps.

Create a return with a configurable reason, item condition, and optional comment.
Review and approve returns for completed Sales Orders.

⚙️ Enable the Returns Functionality with a How-to-Guide.📺 Watch an Overview of Returns here.

Changelog

Initial Release.

Screenshots

Returns in Fluent Store

Returns in Fluent OMS

Returns in Fluent Store

Returns in Fluent OMS

Released capability depth:	Enhancement
Release bundle / Capability type:	Module

Related content

Returns in Fluent OMS Web App

Edited 501 days ago

Returns OMS configuration contains:

Creating a Return
Returns List page
Return Details page
Return Fulfillment Details page

How to enable Returns in Fluent OMS and Fluent Store

Edited 163 days ago

The Returns feature is available for any OMX web apps. The following guide will step through the areas of configuration to enable the Returns reference solution.

Fluent Commerce

Copyright © 2024-2026 Fluent Retail Pty Ltd (trading as Fluent Commerce). Unless otherwise expressly stated in a current written agreement with Fluent Commerce or any of its affiliates or on any single page of the docs.fluentcommerce.com site, use of the materials on this site is strictly limited to viewing by individuals over 18 years old for legitimate commercially appropriate reasons; and any downloading, copying or other actions or uses of any kind or by any means of the materials on this site, including by artificial intelligence tools, is strictly prohibited. All other rights reserved.