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New Rules for In-Flight Order Revisions

Release

Author:

Fluent Commerce

Changed on:

5 Sept 2025

Target release date:2019-09-30
Release status:Released

Description

In-Flight Order RevisionsThe September release introduces in-flight order revisions to the Fluent platform. As part of this release, customer care agents can use the Fluent Admin Console to add, remove and revise order items.As part of this release, the following order revisions are available:
  • Add an order item (by quantity or by searching, selecting and adding a different/new order item).
  • Remove an order item.
Click here for information on configuring the in-flight order revisions capability. For information on using the capability in the Fluent Admin Console, click here.New RulesTo support in-flight order revisions, the You Am I release includes the following new rules:
  • `CreateRevisedOrder`
  • `CreateCreditMemoForRevisedOrder`
  • `SendEventForRevisedOrderToBillingAccount`
  • `ValidateRevisedOrder`
  • `SendEventIfAttributePresent`

Changelog

Initial Release
Released capability depth:New capability
Release bundle / Capability type:Platform

Related content

Revise Order
Edited 179 days ago
Configuring Order Revision
Edited 151 days ago
Order lifecycle
Edited 186 days ago
This article will explore the different stages involved in an order's lifecycle. Through the various tabs and sections in the Fluent OMS interface, you can easily track the status and progress of orders including customer delivery preferences and details. This promotes transparency and efficiency in the order fulfillment process.
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