Introducing Fluent Order Management Experience (OMX)

Fluent Order Management Experience (OMX)

As integral parts of Fluent OMX, today’s release announcement includes the new:

• Fluent UX Framework
• Fluent Store
• Fluent Learning

Fluent OMX is the low-code platform for order management. Its configuration tools, best practices guidelines and Software Development Kits (SDKs) let you tailor and extend a best-in-class order management user experience to fit your business processes – today and in the future.

Fluent OMX consists of the Fluent UX Framework (previously referenced as Mystique) and Workflow Framework (previously called Rubix)

And yes, we have made some changes to naming conventions as part of this release! You will see our product documentation, ‘Lingo’, has a new Information Architecture, reflecting these changes and how we speak about Fluent Order Management going forward.

📖  Read more about Fluent OMX here.

Fluent UX Framework – available for all

Following a successful pilot over the last few months, the new Fluent UX Framework is now available for all Clients and Partners. Core components of the framework include the ability to Configure and Extend your User Interfaces (UI).

Configure the UI using human-readable low-code tooling with:

• UI Builder - JSON configuration
• UI Templates - reference UI configurations for faster rollout
• UI Component library
• OMX Design System

Extend the UI using the Component SDK

• Create new UI components
• Surface any data collected by Fluent or use APIs to pull external sources

📺 Watch our SVP of Product, Agnes Schliebitz-Ponthus, talk about the framework, including a light demo in our recent Product Roadmap update (password: H221Product)

📖 Read more about the UX Framework or get into the details of the components with our technical docs and libraries.

🎓 Learn how to use the Fluent UX Framework with our new Fluent Learning Courses.

Fluent Store

Fluent Store, the successor to ServicePoint, is the first reference web app to be released.

The in-store web app allows you to fulfill orders placed from anywhere via Fluent Order Management. It's fully configurable and adaptable for your company-wide and unit- or geography-specific needs.

Key Features include:

• Pick and Pack Orchestration
• Single Order and Batch Pick, Pack, and Ship
• Store Arrivals and Customer Collections
• Ship to and from the Store and Manage Transfers
• Carrier and Shipping Management
• Create and Manage Returns
• Role-based User Interfaces

📖 Read about all Fluent Store features here.

⚙️ Implement the new Fluent Store for your business today with our Store setup guide.

Fluent Learning

Fluent Learning is our brand new eLearning platform which will provide self-paced courses for our Partners.

A phased rollout of the platform has begun, which will currently support our existing T4 and T5 Instructor-Led courses, as well as the brand new eLearning Course, Fluent OMX: Configure - UX Framework.

For Partners who have completed the T4 Course, you can expect an invitation to the new Learning portal within the next 2 to 6 weeks.

Additional Courses will be made available in the future, and once you’re signed up, you will be able to enroll in any of the available courses. We are currently offering the Fluent OMX: Configure - UX Framework course as a free course.

If you would like to request early access to the Fluent Learning platform, please contact us at learning@fluentcommerce.com.

Initial Release