Event API & Search Functionality Enhancements - Event Management

Event Management

This month's release introduces an upgrade to our Events capability which includes an updated Event API as well as enhanced functionality within Flex Console such as the ability to search a wide range of events undertaken within the Flex platform.

The key functions of this upgrade are:

• New event data store and a wider spectrum of events being recorded from multiple sources now allow full visibility of any operations occurring within Flex Commerce Cloud
• The introduction of new APIs to record, update, and retrieve events
• The introduction of modules within Flex Console to display and query events

Within the newly introduced events search users can choose the status of the event, the applicable retailer, the type of event being queried as well as a date range for the search. Whilst the applications for this capability are varied here are two common use cases that will be greatly enhanced:

• Record when an SMS notification was sent to a customer as well as the outcome of that send (ie a successful delivery or failed delivery)
• Record exactly when an order was canceled and by whom (for example if it was canceled in error you can understand why and how)

Initial Release