Enabling Customer Service Representatives & Scaling Platform Performance

Enable Customer Service Representatives - Mystique Enhancements

A common request that you may get from customers is to change an order type after the order has already been placed. With this release, Customer Service Representatives can now easily change an order type from Click and Collect to Home Delivery in the admin console. Read more information on this capability here.

As part of this release, a separate tab in the Admin Console modules called ‘Activity’ has been created. This tab will allow Business Operations Managers to easily track actions and view changes that occur to an entity. Similar to other Mystique components, the activity tab is also fully configurable and driven by manifest configurations. Administrators can now add the activity tab to any module and control what and how the activity types are displayed.

User Roles & Permissions Management - GraphQL Enhancements

Our focus on GraphQL continues in this release. This month we have implemented query optimization techniques to improve search query response times.

This has reduced the wait time significantly for all search results, making it faster to load pages on the Admin Console/Service Point for Customer Service Representatives and Store Managers respectively. Improvement in query response times also reduces the impact on normal operational orchestration through enhanced processing of large amounts of data within Inventory workflows.

Enterprise Grade Performance - Performance and Scalability Platform Enhancements

Continuing on from the Performance and Scalability Platform enhancements, large scale batch processing for Global Inventory clients has been optimized. There has also been continued bedding down of the new Events data storage implementation. This includes a number of enhancements to stability and performance, as well as bug fixes. Lastly, we have increased coverage of our v4.1 Events API on this new data storage layer.

Please reach out to your Fluent Commerce account manager for further information.

Bug Fixes

• Fixed issue to stop the store locater widget from freezing.
• Fixed issue where the location type reverts back to the initial selection in list mode.
• Fixed ability to scan to storage area
• Fixed a bug with attributes that prevented complex attributes to show on service point
• Fixed a bug that prevented creation of controls without passing values

Details as listed above.