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Functionality
Learning
Extension
Dev Tooling
APIs
Releases
Labs
Find all hands-on labs here
Availability Labs
Essential knowledge
This
article
will allow you to apply the practical knowledge you've acquired related to availability in this knowledge track course.
Setting up the Postman workspace (API+environment collections) is the first step towards testing availability.
Fulfillment options utilize the fulfillment options workflow; we usually have one for HD and one for CC. They can both be customized to consider extra parameters when providing the ATS quantity.
The workflow can be inspected on Admin Console.
Certification Study Guide - Sales Enablement
Essential knowledge
This Study Guide will help prepare for the Sales Enablement Certification assessment. It provides the relevant content needed to be studied in
order
to help you pass.
Prior
experience is not required
to pass the exam, and
all questions can be answered by studying the documentation.
Even if you have completed previous training,
review the
Sales Enablement Knowledge Track
to ensure you're up to date with Fluent's capabilities.
Explore
essential knowledge
for detailed explanations and configuration examples of Fluent's products, core capabilities, and
use cases
.
Integrate and Connect Labs
Essential knowledge
The labs in this
article
will walk you through the following scenarios:
GraphQL
Introspection and Sending a
Webhook
Postman Configuration for auto-complete
Access to mockable.io
Inventory Module Labs
Essential knowledge
This
article
will allow you to apply the practical knowledge you've acquired related to
inventory
in this knowledge track course.
The page provides step-by-step instructions for:
Setting up Postman
Performing a full inventory load via Batch API
Checking stock on hand and available to sell quantities
Creating and applying a buffer to modify the ATS
Order Orchestration Labs
Essential knowledge
The lab covers creating and managing different
order
types in Fluent OMS, simulating
warehouse
and store interactions, and enabling user actions for
order
cancellation. It focuses on
Home Delivery
(HD), Click and Collect (CC), split fulfilment, and enhancing workflows with user-configured actions. This lab guide users through hands-on exercises using Postman and the Fluent OMS interface.
HD Workflow (Home Delivery)
: Process and fulfill home delivery orders via a warehouse.
CC Workflow (Click and Collect)
: Understand click and collect orders and simulate stock management and pickup.
Split Fulfillment
: Explore multi-shipment scenarios when stock is insufficient at one location.
Order Cancellation
: Configure user actions for order cancellation with reasons before fulfillment starts.
Postman Integration
: Use Postman to authenticate, create orders, and simulate fulfillment steps.
Workflow Customization
: Enhance order workflows by adding business rules and user actions.
Setup and Configuration Labs
Essential knowledge
The Setup and Configuration lab covers the step by step guide to setup a
Retailer
from scratch
Stick to the following sequence while creating different entities
Store Labs
Essential knowledge
The labs in this
article
will walk you through the following scenarios: Fulfill CC, HD
Order
with Store-to-Store Transfer and
Short Pick
, Reassignment, and Multi-shipment.
This lab cover store to store transfers and ship from store case scenario.
You would need a Store's dedicated user to log into Fluent Store and run the different operations in that store.
All necessary master data can be set up via API or via Fluent OMS, as usual.
Support and Operations Labs
Essential knowledge
These labs focus on debugging and troubleshooting Fluent
Order
Management workflows using
GraphQL
and Postman. They cover retrieving detailed data for orders and waves, analyzing audit events, identifying stuck orders, and re-triggering workflows. The goal is to simulate real-world scenarios, understand
workflow
paths, and resolve issues efficiently.
Full Order/Wave Retrieval
: Use GraphQL to fetch information on orders and waves.
Audit Events
: Use Event APIs to trace orchestration activities and errors.
Status Transitions
: Track entity status changes and time spent in each state.
Stuck Orders
: Identify and troubleshoot orders stuck in specific statuses.
Workflow Debugging
: Simulate workflow breaks and resolve stuck entities.
Re-trigger Rulesets
: Fix workflows and re-trigger events for stuck orders to progress.
Workflow Framework Labs
Essential knowledge
This module will guide you through a hands-on lab where you can put all of the theory to practice and implement a simple Fraud Check solution. This will cover adding new business logic to your
workflow
, including configuring some user actions to enable business users to approve or cancel orders that have been flagged as potentially fraudulent.
For this lab you will need:
Postman application installed
A Fluent Commerce training account
A Postman environment file corresponding to your your Fluent Commerce account
This Lab uses the
fc_sports_admin
retailer, please make sure to use this retailer when logging into your Fluent Commerce training account