Ready for Launch Process
Essential knowledge
Author:
Fluent Commerce
Changed on:
3 Oct 2024
Overview
The Ready for Launch process (RFL) is an engagement with the Fluent Commerce Expert Services team throughout the lifecycle of a Fluent project. The process is initiated at the beginning of a Fluent Commerce project and completed with the go-live of the project in production.
The final review ("RFL Launch Gate") should be planned for 3-4 weeks before the desired Go-Live event to receive the approval to move into production.
Key points
- The Kickoff stage covers the introduction to the Ready for Launch process and the initial project & solution overview.
- The Design Review stage covers a detailed presentation of the solution by the partner and the review of the implementation by Fluent Commerce.
- The Launch Gate stage covers the presentation of the final solution and performance test results as well as the confirmation of the desired launch date. After a final review, Fluent Commerce provides the production go-live approval.
Details
The below diagram outlines the RFL activities and deliverables for each phase in a project:
What the RFL is designed to do?
- Evaluate key aspects of the design and implementation against best practices and provide actionable recommendations
- Identify and assess potentially critical issues, especially issues that might jeopardise the stability of the Fluent platform
- Confirm adaptation of essential Fluent best practices
- Review usage of any partner accelerators, plug-ins, 3rd party dependencies
- Review performance test results in accordance with environment sizing and license limits
- Provide launch readiness feedback
- Escalate concerns to Fluent Commerce, Implementation Partner and Customer
- Act as a Launch Gate ahead of the move into production
What the RFL is designed not to do?
- Certify all aspects of the implementation
- Full code review of the implementation (including UI)
- Ensure that no problems exist in the implementations
- Review every use case and scenario
- Validate customer requirements against the implementation
- Ensure on-time/on-budget delivery
- Resolve problems or provide solutions
- Ensure that PII data is stored & processed securely in the Fluent Order Management platform
