Packing List Generation Logic

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Intended Audience:

Technical User

Author:

Fluent Commerce

Changed on:

14 May 2025

Overview

The values on the packing list.

Key points

List of values on the packing list

The values on the packing list are displayed based on the value of the object passed in the code listed below:

Customer Info:
order.customer.firstName
order.customer.lastName -order.customer.primaryEmail -order.customer.primaryPhone -fulfilment.toAddress.street -fulfilment.toAddress.city -fulfilment.toAddress.state -fulfilment.toAddress.postcode -fulfilment.toAddress.country -Order Number: -order.ref
Fulfilment Number:
fulfilment.id
Items Included / Pending Items
- Product Description:
order.item.product.ref
order.item.product.name
order.item.product.attribute('brand').value
order.item.product.attribute('COLOUR_DESC').value
order.item.product.attribute('SIZE_DESC' or 'SIZE_NUMBER').value
Unit Price:
order.item.totalPrice + order.item.totalTaxPrice
Quantity:
order.item.quantity

Returns Information:You can have a setting PACKING_SLIP_PROPS which has the following json structure (each field is optional):

1{
2    "returnInfo": "Some info how to do returns/conditions",
3    "contactEmail": "someEmail", // overwrites the retailer email address
4    "contactPhone": "somePhoneNumber", // overwrites the retailer phone number
5    "contactWebsite": "someWebsite"// overwrites the retailer website
6}

1retailer.supportPhone
2retailer.supportEmail
3retailer.websiteUrl
4retailer.logo (not available via GQL)

Setting ALLOW_CREATE_ARTICLE_AFTER_PACK is enabled

To use the OOTB packing slip feature, ensure that the setting ALLOW_CREATE_ARTICLE_AFTER_PACK is set up. Please see the ALLOW_CREATE_ARTICLE_AFTER_PACK setting for more details.

Customise packing slip solution

this pack slip solution might work if and only if the value of the `order item ref` and `productRef` are the same. An Alternative solution is to use the Print button to replace the packing slip logic. A how-to guide can be found here.

1{
2    "returnInfo": "Some info how to do returns/conditions",
3    "contactEmail": "someEmail", // overwrites the retailer email address
4    "contactPhone": "somePhoneNumber", // overwrites the retailer phone number
5    "contactWebsite": "someWebsite"// overwrites the retailer website
6}

Packing List Generation Logic

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