Switch the Fluent App to Opaque Refresh Tokens in PingOne

How-to Guide

Author:

Kirill Gaiduk

Changed on:

23 Oct 2026

Key Points

Removes the PingOne warning "Update this application to use opaque refresh tokens" from the Fluent App in your SSO environment
Required before March 1, 2027, when PingOne stops supporting JSON Web Token (JWT) refresh tokens
Changes only the refresh token format. Sign-in to Fluent Web Apps is not affected
Requires admin access to your PingOne SSO environment

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Prerequisites

SSO

Steps

Open the Fluent App

Sign in to the PingOne admin console of your SSO environment
Go to Applications → Applications
Select Fluent App. A warning icon next to it means that the application still uses JSON Web Token (JWT) refresh tokens

Change the refresh token format

On the Configuration tab, click the Pencil icon
Under Refresh Token, set Refresh Token Format to Opaque Token
Click Save

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For details, see Editing an application - OIDC in the PingOne documentation.

Note

Keep the Refresh Token grant type and all other Fluent App settings unchanged. Only the refresh token format needs to change.

Verify the change

Go back to Applications → Applications and check that the warning icon no longer appears next to Fluent App
Sign in to Fluent OMS to confirm that sign-in works as before

Related content

SSO

Edited 4 days ago

Single Sign-On (SSO) in Fluent OMS allows organizations to centralize authentication through corporate Identity Providers (IdPs) such as Azure AD, Okta, or Google Workspace. Managed through PingOne, SSO provides a unified and secure login experience across users and environments.SSO is supported only for the OMX framework.

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