Fluent Store Dashboard
Topic
Author:
Fluent Commerce
Changed on:
9 May 2024
Overview
Fluent Store's configurable dashboard displays key information about orders and fulfilment and their statuses. It helps in-store staff monitor orders waiting for pick-up and plan the pick-and-pack process, and also provides visibility to retail managers, allowing analysis of performance at a store level. Tiles display fulfilment quantities and their statuses. For example, a tile may display the total count of fulfilments in 'Awaiting Pick' status (Orders Awaiting Pick) for one day (or more) at a specific location. Tiles are clickable, navigating to a separate page showing data for that tile.Dashboard Configuration
Author:
Fluent Commerce
Changed on:
9 May 2024
Overview
The configurable dashboard of Fluent Store provides a comprehensive view of essential information about orders and fulfilment and their statuses at any instance. Using this capability, the in-store staff can monitor orders waiting to be picked and plan the pick-and-pack process and pending tasks.Key points
- A guide to configuring the dashboard and display the result to the user
- Configure the Dashboard by using the mystique manifest.
Dashboard Configuration
The Dashboard tiles are configurable via a manifest file.The Dashboard Tile Component is configured to display real-time data from a GraphQL query.The common use cases of the Dashboard from a store perspective are:- A Store Operations Manager can configure the threshold values based on their stores' Pick & Pack SLAs. The Store Staff can take relevant actions based on the colors of the tiles.
- The Dashboard can serve as an exception management tool. For example, displaying entities (orders, fulfilments, etc.) that have not moved to the desired state as configured in the workflow.
Tile 1: ORDERS AWAITING PICK
| Property | Configured Value |
| Min Threshold | 1 |
| Max Threshold | 10 |
| Navigation Link | Navigate to the Orders Awaiting Pick Page |
Tile 2: IN PROGRESS WAVES
| Property | Configured Value |
| Min Threshold | 1 |
| Max Threshold | 3 |
| Navigation Link | Navigate to the In Progress Waves Page |
Tile 3: COMPLETED WAVES
| Property | Configured Value |
| Min Threshold | 0 |
| Max Threshold | 1000000 |
| Navigation Link | Navigate to the Completed Waves Page |
Orders Awaiting Pick Page
The ‘Orders Awaiting Pick’ page in the Fluent Store displays a list of fulfilments that are assigned to the location and are ready to be picked & packed. Users will be directed to this page through the ‘Orders Awaiting Pick’ tile on the Dashboard.
Create Wave: Picking of orders is initiated by creating a wave. This is actioned by clicking on the ‘CREATE WAVE’ user action, shown in the top right corner of the page.In Progress Waves Page
The ‘In Progress Waves’ page in the Fluent Store displays a list of waves that are in progress and not yet completed.There are three steps in this stage:- Pick
- Pack
- Dispatch
Each line item or ‘Resume Wave’ user action will take the user to the corresponding step of the wave-specific wizard component.For example, If the user clicks on “RESUME WAVE” for a wave in PACK status, the user will be navigated straight to the PACK step of that wave.Completed Waves Page
The ‘Completed Waves’ page in the Fluent Store displays a list of waves that have been completed. Users will be navigated to this page through the ‘Completed Waves’ tile on the Dashboard.
Each completed wave ID will navigate to the wave details page. Currently, the system will take the user to ‘Step 3’ of the wave-specific wizard component.
