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Cancel Orders

Use Case

Author:

Fluent Commerce

Changed on:

13 Oct 2025

Problem

The ability for the customer service to Cancel Orders in OMS


Solution

Customer Service Capabilities

Customer service capabilities allow customer care staff to understand and respond to how consumers think, act, and engage. Fluent Commerce supports all the necessary processes to enable flexible customer support, engage customers from one end of the buying journey to the other, and deepen customer relationships.

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