Fluent Commerce Logo
Docs

ChangeStateForUnfulfilableFulfilment (Superseded)

Rule

Changed on:

2 Dec 2025

Overview

The rule matches the incoming fulfilment's from address location ref to the system rejected location ref provided in the input parameter and if it matches, changes the fulfilment status.

Superseded
This approach is still supported but no longer recommended for new implementations. It has been replaced by a more scalable alternative that aligns with Fluent’s product direction and will benefit from future enhancements.

Fluent recommends using the `SendEventToProcessUnfulfilableFulfilment` and `SetState` rules instead.

Plugin NameOrder Reference Module
Namespace[[account.id]].order

The Order Reference Module is the foundation for order-related implementations. It provides reference workflows for click & collect, home delivery and mixed baskets and those needed to build your own. Extensible by design, use this Module as a base to build a solution to your customers' needs.

UI Description

Matches the incoming fulfilment's from address location ref to the system rejected location ref provided in the input parameter and if it matches, changes the fulfilment status to the status provided in the input parameter.

Accepts

  • FULFILMENT

Actions

  • This rule triggers updateFulfilment mutation which changes the fulfilment status to given {status} if its fromAddress matches the location {systemRejectedLocationRef} parameter.

Rule parameters

Parameter

Description

systemRejectedLocationRef

The location ref for system rejected fulfilments

status

The state to be applied to the fulfilment entity

Event attributes

This rule does not directly identify any event attributes.

Exceptions

This rule will throw an RubixException: 404 if store address ref not found for `systemRejectedLocationRef` parameter or an exception occurred while getting Store address for location ref.

Configuration example

1{
2  "name":"<ACCOUNTID>.order.ChangeStateForUnfulfilableFulfilment", 
3    "props":{
4      "systemRejectedLocationRef":"{{systemRejectedLocationRef}}",
5      "status":"{{status}}"
6   }
7}

Version History

2023-08-03

v1.0.0

refers to plugin