Peak Period & Black Friday 2024
Essential knowledge
Author:
Fluent Commerce
Changed on:
29 Oct 2024
Overview
All the details you need to know about Fluent Commerce support during the Peak period 2024.
Key points
- Date of the Peak period 2024
- Fluent Commerce support model
Fluent Commerce is reinforcing operations to support you throughout the 2024 peak season.
This period will run from:
from 25th November 2024
- 00:00 in Sydney
- 17:00 in Dubai
- 14:00 in Paris
- 13:00 in London
- 08:00 in New York
- 05:00 in Seattle
to 2nd December 2024
- 23:00 in Sydney
- 16:00 in Dubai
- 13:00 in Paris
- 12:00 in London
- 07:00 in New York
- 04:00 in Seattle
During this period:
- Support teams will be extended.
- Infrastructure has been scaled to handle anticipated volumes, and pre-tested by our teams.
- A release freeze is in place from 15th November to 6th December.
If you haven’t already, we invite you to watch the Peak Season Preparation Webinar.
Important:
If your sales or promotions fall outside these dates, or if you expect extraordinary sales volumes, please reach out to your Customer Success Manager for tailored support and guidance.
