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Essential knowledge

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Fluent Commerce

Changed on:

22 Sept 2023

Overview

The Activity Log is an audit trail of events that happen in the Fluent Commerce OMS app. 

Key points

  • An Activity log is created in the regular processing of an order 
  • Go to the Fluent OMS web app, under Order List, and select the desired Order. You'll find the Activity log in the Activity tab.
  • This log holds details about Workflow Engine events and, when relevant, the User that was responsible for initiating these events.
  • It holds the Entity initial (the first letter of the entity's name associated with an event), Entity ref, User's name, Event details (if available), and the Date and time.
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Understanding the Activity log

Each entry within the Activity log in the standard Fluent OMS application will include the following information:

  • Entity initial
  • Entity ref
  • User's name
  • Event details
  • Date and time

initial

The initial signifies the first letter of the 's name associated with an . For instance, if you encounter the letter O, it indicates the relates to an . Here are several other common initials you might come across within the Activity log:

  • O represents an Order
  • F represents a Fulfillment
  • A represents an Article
  • C represents a Consignment
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Ref

The Ref field indicates the for which an was generated.

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User's name

The user's name is generally populated by the individual responsible for executing a specific that resulted in an . However, events generated by administrative accounts might show system processes. For instance, Created events are generally automated processes.

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details

The details section provides insight into what occurred during the processing of the . For instance, if an was sent, it will display the 's name. If an 's status changed, it will show the new status.

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Date and time

This records the date and time of the . The date and time is recorded in UTC but presented in your local timezone.

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