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Essential knowledge

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Fluent Commerce

Changed on:

22 Sept 2023

Overview

The Activity Log is an audit trail of events that happen in the Fluent Commerce OMS app. 

Key points

  • An Activity log is created in the regular processing of an order 
  • Go to the Fluent OMS web app, under Order List, and select the desired Order. You'll find the Activity log in the Activity tab.
  • This log holds details about Workflow Engine events and, when relevant, the User that was responsible for initiating these events.
  • It holds the Entity initial (the first letter of the entity's name associated with an event), Entity ref, User's name, Event details (if available), and the Date and time.
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Understanding the Activity log

Each entry within the Activity log in the standard Fluent OMS application will include the following information:

  • Entity initial
  • Entity ref
  • User's name
  • Event details
  • Date and time

Entity initial

The entity initial signifies the first letter of the entity's name associated with an event. For instance, if you encounter the letter O, it indicates the event relates to an Order. Here are several other common entity initials you might come across within the Activity log:

  • O represents an Order
  • F represents a Fulfillment
  • A represents an Article
  • C represents a Consignment
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Entity Ref

The Entity Ref field indicates the entity for which an event was generated.

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User's name

The user's name is generally populated by the individual responsible for executing a specific action that resulted in an event. However, events generated by administrative accounts might show system processes. For instance, Created events are generally automated processes.

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Event details

The event details section provides insight into what occurred during the processing of the event. For instance, if an event was sent, it will display the event's name. If an entity's status changed, it will show the new status.

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Date and time

This records the date and time of the event. The event date and time is recorded in UTC but presented in your local timezone.

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