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Author:

Fluent Commerce

Changed on:

13 Nov 2023

Overview

Customer configuration contains:

  • Customer List page
  • Customer Details page


Key points

  • Customer List page
  • Customer Details page
  • Account Details

Customer List page

Customer List page displays the list of customers that have previously placed an order.

Layout

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To search for and view customer details the Mystique SDK filter component should be used. The Filter component should perform the search based on the following filtering criteria:

  • (Customer) Ref
  • Status
  • Last Name
  • Primary Email
  • Primary Phone
  • Created On
  • Updated On

Customer List table displays information in the following columns:

  • (Customer) Name: The name of the customer.
  • (Customer) Ref: The unique reference of the customer.
  • (Primary) Email: The provided email address of the customer.
  • (Primary) Phone: The provided contact phone number of the customer.
  • Timezone: This is the timezone of the customer.
  • Status: The customer’s status.

Name is a link to go to the Customer Details page. Clicking Name opens the Customer Details page.

Customer Details page

The customer detail view provides the following information:

  • Personal Information.
  • Account Details.
  • Billing Accounts.
  • Order History.

Layout

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Breadcrumbs:

  • Back to Customers: Link navigating back to the customer list page.

Personal Information card

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Personal Information card displays the following information:

  • Name: The customer's first and last name.
  • Primary Phone: The customer’s primary contact phone number.
  • Primary Email: The customer’s primary email address.
  • Country: The country that the customer is from.

Account Details

Account Details card displays the following information:

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  • ID: The customer’s unique ID.
  • Ref: The customer’s reference.
  • Status: The customer’s status.
  • Created On: Displays the date and time the customer was first created in the database.
  • Updated On: Displays the date and time the customer information was last updated.

Billing Accounts

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Billing Account table displays information in the columns:

  • Ref: The unique reference related to the billing account. Link, which navigates to the Billing Account Details page.
  • Status: The status of billing account.
  • Type: The type of billing account.

Order History

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Order History table displays information in the following columns:

  • Order Ref: The unique reference related to the order. Link, which navigates to the Order Details page.
  • Status: The current status of the order.
  • Order Type: The type of order.
  • Order Value: The value of order.
  • Creation Date: Displays the date the order was created.

The paging control is placed at the bottom of the tables. It includes the following:

  • Label “Rows per page” and a dropdown list right to the label, which is populated with the values: 10, 25, 100 (100 is selected by default);
  • Label in the format: Showing - ;
  • “<” and “>” icons to navigate to the previous/next pages;
  • “<” / “>” icon should be disabled if a user is on the first/last page respectively;
  • Pagination should be displayed if more than a set number of entries are available. If there are no entries at all or the number of entries is less than the set number of entries - pagination should not be visible.

Learn more about how to Configure OMS

Fluent Commerce

Fluent Commerce