Create multi-node order splitting
Author:
Fluent Commerce
Changed on:
22 Oct 2025
Problem
When complete order fulfillment from a single location isn't possible, retailers need intelligent logic to determine if and how to split orders across multiple fulfillment nodes.
Without this capability, they either cancel items unnecessarily or create inefficient multi-location fulfillment scenarios that increase costs. This results in lost revenue from avoidable cancellations, inflated shipping expenses from unoptimized splits, and poor customer experiences from excessive or poorly planned partial shipments.
Example
A home improvement retailer received orders containing items stored across different warehouse zones and store locations. Their system had no logic to determine optimal splitting, so warehouse staff made ad-hoc decisions resulting in inconsistent fulfillment patterns. Some orders were unnecessarily split into 4-5 shipments when 2 would have sufficed, while others had items cancelled that were actually available at alternative locations. This lack of intelligent split logic resulted in excessive shipping costs, inventory write-offs from poor allocation decisions, and unpredictable customer experiences.
