Adobe Commerce Connector

The Adobe Commerce Connector provides a swift, configuration-based integration that instantly enables all essential features you can expect from a modern OMS. 

This module creates customers in Fluent when an order is created in Adobe and before it is pushed to Fluent.

Key Features:

• Creates a customer when one doesn’t exist in Fluent after an order is placed in Adobe.
• The key identifier of a customer is its username (customer email in Adobe). When a customer is pushed to Fluent, it will carry a prefix of the 

  `retailer ID`

   it belongs to. That means the same 

  `username/email`

   will generate a new customer in Fluent for different 

  `retailers`

  . There is also no distinction between a guest user and a registered user when they are pushed to Fluent. If the same email is used for guest checkout and a registered checkout, both orders will be linked to the same customer in Fluent.
• This is not an integration to keep customers in sync between the two systems. It does not update the customer after it has been created in Fluent. A customer is only created if one doesn’t exist in Fluent when an order is placed. If an existing customer places subsequent orders then this integration will not be executed, meaning no customer updates will be pushed should they exist. The order will use the existing details that are present at Fluent.

The Category Module is responsible for synchronizing categories from Adobe Commerce to Fluent.

Key features:

• Manually synchronize the entire categories at any time using the CLI command.
• Automatic detection and synchronization of modified categories.
• Multi-retailer / multi-website configuration support.

The Product Module is responsible for synchronizing products from Adobe Commerce to Fluent.

Key features:

• Manually synchronize the entire product catalog at any time.
• Automatic detection and synchronization of modified products.
• Multi-retailer / multi-website configuration support.
• Current product type support is limited to the following: Simple and Configurable.

The Order module is responsible for exporting orders to Fluent and receiving order updates.

Key Features:

• Triggers customer export when an order is placed.
• Exports new orders to Fluent.
• Opens a webhook to receive Fluent order-related updates. Other extensions like fulfillment and consignment will leverage this webhook.
• Updates order status based on Fluent updates.
• Creates shipments for all order items based on an incoming order status update. Note that this will blindly mark all items as shipped regardless of how they have been consigned at Fluent.
• This is disabled by default in favour of the consignment module that creates shipments based on how items are actually consigned and shipped at Fluent.

Limitations:

• Does not sync old orders created before the extension is installed.
• If the order sync is temporarily disabled, it will not sync orders placed while it has been disabled once it is re-enabled.

The Inventory module is responsible for aggregate stock synchronization between Fluent and Adobe Commerce. The main purpose of this module is to keep Adobe Commerce Inventory up to date.

This module receives consignment updates from Fluent and creates/updates shipments in Adobe Commerce.

Key features:

• Can only be enabled at a global level making it available for all existing websites.
• Adds a new handler to order update webhook (from the order module) to accept and process consignment updates
• Configurable Fluent status that should trigger shipment creation in Adobe. a. It’s possible to have multiple values as long as they are separated by comma.

The Fulfillment module allows Adobe Commerce to receive Fulfilment updates from Fluent and track these details against each order line.

Key Features:

• Adds a new handler to the order update webhook (from the order module) to accept and process fulfilment updates.
• Currently only tracks the details at each order line. Does not drive any behavior in Adobe like status changes or updates to orders or shipments.

The Store Locator Module is responsible for synchronizing locations from Fluent to Adobe Commerce.

Key features:

• Manually synchronize all locations at any time.
• Manually synchronize locations by updated date at any time.
• Background synchronization of recently modified locations.
• Multi-retailer / multi-website configuration support.