• The release enhances the Fulfillment GraphQL API by adding support for querying fulfillments by destination location (toLocation), making it easier to retrieve inbound fulfillments for click & collect and store replenishment scenarios
• It also lays the foundation for upcoming Responsive Sourcing enhancements by introducing platform changes that support:
  • More reliable concurrent re-sourcing and additional fulfillment uniqueness options
  • Explicit rejected location exclusion configuration

📢 Future Development Announcement

The improvements introduced in this release provide the platform foundation for the upcoming Core Module v2.3.0 and Order Module v2.2.0 releases. Together, these releases complete the end-to-end Responsive Sourcing enhancements by enabling configurable rejected location exclusion during sourcing and improving concurrent re-sourcing reliability.

🔎 See the Changelog for details.

While Fluent Analytics dashboards provide visibility into operational performance across Orders, Fulfilments, Inventory, and Returns, Analytics Studio enables users to investigate the underlying causes behind trends, exceptions, and operational issues without relying on custom reports or engineering support.

By bringing exploration, investigation, reporting, and monitoring together in a single experience, Analytics Studio helps teams move from understanding what happened to uncovering why it happened and deciding what to do next.

Analytics Studio is included in your Fluent OMS licence at no additional cost.

Also included: additional tools for summarizing and working with large workflow and manifest documents.

The search has been reworked and improved, with new filters added. You can now sort your search results by tags, content type and recency or relevancy. If you have any further suggestions, feel free to let us know at docs@fluentcommerce.com, or via the orange feedback button in the bottom right of your screen.

The Sales Enablement Knowledge Track and Certification have launched! This Knowledge Track covers the basics of how an OMS works, as well as what makes Fluent different to other existing OMS on the market. So far, partners from Capgemini, Accenture, G10x, Valtech and Nagarro have attempted it. Log in to the Builders' Portal to get your certification!

This enables retailers to capture extended stock metadata - such as supplier details, manufacturer batch number, country of origin, association references, and other segmentation attributes - directly on Inventory Quantities without changing existing ingestion patterns. By allowing these attributes to be stored as part of inventory processing workflows, retailers can begin enriching their inventory data pipelines with segmentation-ready data.

📢 Future Development Announcement

The improvements highlighted above extend the Inventory Reference Module so that richer Inventory Quantity data can be captured and retained as part of inventory ingestion. This supports the broader Future Inventory and Stock Segmentation direction, which is designed to help businesses differentiate stock for the same product and location by attributes such as supplier, condition, sales channel, manufacturer batch number, and future availability. 

This release focuses on storing the additional Inventory Quantity attributes introduced in the updated inventory data model. In future, these foundations are expected to support richer reference workflow patterns for segmented stock, future inventory, and more fine-grained availability scenarios. Examples include working with stock grouped by source or allocation, tracking expected deliveries, and supporting availability views over time.

• Stock Segmentation enables multiple logical inventory records for the same product and location, each distinguished by explicit, queryable attributes such as country of origin, expiry date, manufacturer, manufacturing batch number, supplier, and sales channel. This supports scenarios including regulatory compliance, product recalls, batch traceability, and channel-specific availability.
• Future Inventory extends the inventory model to represent stock that is not yet physically available but is expected to arrive at a known point in time. It enables reservation and availability decisions against inbound stock using explicit dates and quantities, supporting pre-orders, wholesale commitments, and forward inventory planning.

Both capabilities build on the existing inventory model and are designed to work independently or in combination, depending on the business scenario.

Key Benefits

🎯 Eliminate Custom Inventory Modeling Model complex inventory scenarios (batch traceability, expiry management, channel allocation, future supply) directly within the platform data model, reducing reliance on custom attributes and bespoke development.

📦 Enable Pre-Orders and Forward Commitments Accept customer orders and wholesale commitments against inbound purchase orders before stock is received, with accurate, reservation-aware availability queries as of any future date.

📊 Gain Forward Inventory Visibility Query Available-to-Promise quantities as of any future date, accounting for on-hand stock, all expected inbound arrivals, and all reservations already committed against those quantities.

🔍 Trace Fulfillment to Batch Level Anchor reservations and sales records to the specific batch or segment they were fulfilled from, enabling precise traceability for quality incidents, audits, and regulatory reporting.

⚡ Accelerate Recall Response Isolate recalled batches immediately by manufacturer and batch number, preventing further fulfillment of affected units while maintaining availability of unaffected stock.

These APIs enable the submission and management of requests to anonymize customer personal data within the Personally Identifiable Information (PII) containing data objects within Fluent Commerce.

The capability is designed for integration with external privacy and compliance workflows

Key Benefits

Batch Driven

Provides the ability to submit between individual Data Subject Removal items in one asynchronously processed request

Status Visibility

The system logs the number of Data Subject Removal items that were found and the number of records impacted

Integration Ready

Designed for integration with existing privacy and customer data workflows

Flexible Usage

Can be used via API integrations or manually through tools such as Postman, or custom front ends

Please read the Data Subject Removal API overview, for further information

Confirmation messages now use a single, generic sentence instead of dynamic entity-based construction. This ensures consistent localization across languages. Sorting is also available on mobile devices in the Wave Pick list, allowing users to organize items directly from handheld devices.

Barcode scanning behavior on Zebra TC21 devices has been refined to prevent the virtual keyboard from appearing during scanning, ensuring a smoother picking experience. Performance when scanning items on the Wave Picking screen has also been optimized to maintain responsive behavior even for large orders.

In addition, misleading error messaging during return item scanning has been resolved. Users can now scan items without seeing incorrect error pop-ups, resulting in a more consistent and reliable experience.

An issue that caused pick-and-pack lists to print blank pages has also been fixed. These improvements help maintain efficient store and warehouse operations when processing orders and printing documentation.

The navigation has been reworked following feedback from our partners. If you have any further suggestions, feel free to let us know at docs@fluentcommerce.com, or via the orange feedback button in the bottom right of your screen.

Earn points and climb up the leaderboard by joining our Forums, completing Learning Milestones, Certifications, and contributing to the docs.

Monetary values can now be stored with greater precision, enabling more accurate handling of decimal amounts and reducing rounding discrepancies in financial integrations, reporting, and reconciliation processes. Payments may also be optionally linked directly to a specific Order, providing clearer traceability across different billing scenarios.

Support for consolidated billing remains unchanged, allowing a single Payment to apply across multiple Orders. All changes are backward-compatible and do not affect existing workflows.

📖 For technical configuration options (such as Location Type values and drawer field ordering), refer to Customizing Create/Edit Location Drawer via Manifest.

It enables you to strengthen application security, reduce reliance on external resources, and improve resilience while maintaining compatibility with existing integrations.

A key enhancement introduces device-specific default context configuration for both store locations and retailers. IT teams can now assign a fixed default context to a device, independent of the logged-in user. This reduces the risk of users interacting with an incorrect store or retailer and improves consistency across shared devices.

Relative date filtering enables users to quickly narrow results to recent time periods, such as the last hour, the last 24 hours, or the last 7 days. Optional configuration of default relative timeframes pre-populates commonly used time ranges in the filter, reducing repetitive input and improving workflow efficiency. This enhancement can be utilized wherever date-based filtering is available.

This release also resolves an issue where time values inside date filters could unexpectedly reset while the date picker remained open. User-modified values are now preserved unless intentionally changed, improving reliability across desktop and mobile browsers.

Additional refinements improve visual consistency and usability. Large product images in the Fluent Store now scale proportionally within modals, ensuring full visibility without clipping. The platform also introduces improved support for safely handling encoded URL values across integrations, enabling more consistent and reliable parameter management when constructing application links.

Together, these enhancements improve accuracy, configurability, and day-to-day efficiency for store associates, operations teams, and integration partners.